Client Engagement Specialist

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world.

We are currently 1000+ people, headquartered in the UK, with global offices in the US, Japan, Asia Pacific, South Africa, and across Europe. Our mission is to deliver the right medicine to the right patient at the right time and to help achieve this, we’re always on the lookout for motivated, ambitious and committed individuals to join our highly successful team.

The Client Engagement Specialist function will be to generate sales leads for the Business Development Team against a pre-defined list of target assets/products and target companies. This role will work closely with the Marketing function and Business Development team to ensure strong lead generation activity against all target assets and companies. The role will also support client out-reach prior to and during conferences.

Requirements

To be successful in this role you should have:

• Minimum of a Bachelors degree or equivalent experience
• Highly motivated and driven self-starter to progress into commercial/ sales environment
• Science/ pharma background to enable identification of correct ‘hook’ to provoke lead and ensure credibility with prospect
• Genuine passion for pharma industry and Clinigen offering with view to progress career quickly

Your role at Clinigen:

• Generate sales leads for the Business Development team against a pre-defined list of target assets and companies
• Support qualification of target assets against pre-agreed criteria
• Client outreach through social media, telephone and email
• Cold calling target people to generate introductory meetings for the BD team
• Create compelling and client specific ‘hooks’ to generate interest in Clinigen offering and secure direct client contact opportunities for BD team
• Identify target people against key target assets to ensure outreach to correct decision makers
• Utilize segmented approach based on asset opportunity and asset prioritization
• Support BD at industry conferences to drive lead generation activities where appropriate
• Work with Marketing function to ensure full coverage of target assets and companies so that when clients are ‘ready-to-buy’ they are already aware of Clinigen
• Work with Business Development function to ensure progress against leads are tracked and reported
• Create innovative ways to drive lead generation and get to target people quicker
• Work with Marketing function to ensure utilization of content direct to target assets, people and companies
• Work with internal Clinigen stakeholders to ensure utilization of existing Clinigen relationships where appropriate

We're excited about you if you have:

• Excellent written and verbal communication skills
• Self-confident, comfortable working across different departments and time-zones
• Good understanding of social media
• Strong networking and interpersonal skills with ability to develop strong relationships with internal and external stakeholders
• Strong telephone manner and selling skills
• Highly computer literate; experience operating with all Microsoft Office software

Benefits

While at Clinigen, you’ll enjoy:

The culture. Thanks to our diverse opportunities for engagement and involvement, every colleague’s Clinigen experience can be a bit different, and we’re proud of that. We work hard to ensure our company culture is inclusive to people from all backgrounds and social styles.

The transparency with leadership. All colleagues can share anonymous feedback with leadership on a weekly basis through our employee engagement platform. We use this feedback to inform our actions and decisions. We’ve been able to take steps to continuously improve how we do things at Clinigen.

The benefits. We take pride in having a broad range of activities, systems, and programs that provide a competitive benefit offering and build a culture of celebrating success.

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