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Administrative Assistant Norwich, CT

Mini Melts of America

Norwich, connecticut


Job Details

Full-time


Full Job Description

We are looking for a highly organized person who is self-motivated with good computer knowledge and excellent communication skills.   Must be a team player – enthusiastic and personable  and possess a strong work ethic. Looking for someone who is flexible and has the ability to thrive in a fast paced, dynamic environment.  



Primary Responsibilities:

  • Provide overall administrative support to ensure efficient operation of the office
  • Answer, screen, forward any incoming phone calls, and clear voicemail daily
  • Check emails frequently and respond timely to customer inquiries
  • Communicate and work closely with routing team to ensure order fulfillment
  • Greet and assist visitors in a professional and friendly manner
  • Process incoming customer orders quickly and efficiently 
  • Maintain open items report 
  • Process invoices for payment
  • Assist with credit card payments for invoices
  • Process Customer refunds
  • Assist with Customer agreement entry 
  • Perform other related administrative tasks as assigned

Requirements

  • Previous experience in a customer service role or similar position preferred.
  • Excellent communication skills
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and prioritize in a fast-paced environment
  • Positive attitude and a passion for helping others.
  • High school diploma required or GED equivalent

Benefits

Medical benefits and 401K plan offered

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