Senior Scheduling Manager

Lead a team of dedicated schedulers and help our company thrive in a challenging but rewarding environment helping seniors and matching people shifts. This position provides leadership, oversight, backup coverage and accountability for the Scheduling team.

Scope of Duties 

At Caring for Family of Companies we look for people with a nurturing spirit and a genuine desire to support and care for others. In this role, you can expect some or all of the following duties:

• Develop a schedule that matches and carefully pairs each Client with a Caregiver, based upon their individual needs and preferences
• Manage call-outs, and fill all open shifts daily 
• Assists Caregivers with all inquiries on schedule changes, missed clock in/out, healthcare management platform assistance, and other schedule questions
• Oversee time off requests, sick time, and shift adjustments
• Make sure Caregivers are prepared for shifts with new Clients (communicate Client care plans and personal preferences)
• Cheerfully welcome and greet customers by phone and in-person 

Requirements

• Task-oriented, pro-active, results-driven, innovative professional
• High attention to detail 
• Enjoys complex challenges with many moving pieces 
• Highly organized and skilled at multitasking 
• Ability to collaborate with other staff members 
• Ability to foster strong relationships with both Clients and Caregivers 
• Proficient with Microsoft Office Suite and a quick learner with other software 

Benefits

When working in a role with Caring for Family of Companies, you’re responsible for upholding and supporting our mission. As such, it is our responsibility to support you with the following benefits:  

• Industry-leading pay range
• Bonuses: The opportunity to earn up to an additional $12,000 annually
• Paid Vacation Leave: 2 weeks per year, allowing you to rest and reset  
• PTO/Sick Leave: 1 week per year 
• Health Insurance : Up to 100% Company contribution toward Employee Premium
• Additional Company contribution for Dependents as needed 
• Free Dental and Vision Insurance 
• Opportunity for a $2,000 need-based Caring Forward Contribution 
• 401K with Employer Matching 
• Paid comprehensive training, career enrichment, and educational opportunities 
• Our signature culture of excellence designed to exceed industry regulations