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Scheduling Manager

The Caring for Family of Companies

Portland, oregon


Job Details

Full-time


Full Job Description

Caring for Others — part of Caring for Family of Companies — is seeking a dynamic, talented, and experienced Scheduling Manager dedicated to unparalleled professionalism and process adherence, excellent multi tasking skills, efficiency, and stellar customer service.  

Who You Are: 

At Caring for Family of Companies, we pride ourselves on cultivating a team of compassionate, driven Staff members who embody our mission of providing the highest caliber of care to Clients across our numerous regions. We seek out people who are:  

  • Driven by an inner sense of purpose to impact others 
  • Driven by a collaborative, whatever-it-takes, get-it-done, proactive mindset 

Who We Are:

In 2007, Caring for Family of Companies began its journey to provide exceptional in-home care to aging adults and those with disabilities. To achieve this goal, we rely on our highly dedicated and skilled Staff members, who keep us operating across locations. As a family-owned and family-focused company, we are dedicated to creating a supportive work environment and valuable careers for both our Administrative Teams and Caregivers.  

We’re proud of our tight-knit team that furthers our mission to make a difference in the lives of those we serve. Learn more about how we’re raising the bar in new ways at: https://www.youtube.com/watch?v=9RuitZ9CoKk.  

Scope of Duties 

At Caring for Family of Companies we look for people with a nurturing spirit and a genuine desire to support and care for others. In this role, you can expect some or all of the following duties:

  • Develop a schedule that matches and carefully pairs each Client with a Caregiver, based upon their individual needs and preferences
  • Manage call-outs, and fill all open shifts daily 
  • Assists Caregivers with all inquiries on schedule changes, missed clock in/out, healthcare management platform assistance, and other schedule questions
  • Oversee time off requests, sick time, and shift adjustments
  • Make sure Caregivers are prepared for shifts with new Clients (communicate Client care plans and personal preferences)
  • Cheerfully welcome and greet customers by phone and in-person 

Requirements

  • Task-oriented, pro-active, results-driven, innovative professional
  • High attention to detail 
  • Enjoys complex challenges with many moving pieces 
  • Highly organized and skilled at multitasking 
  • Ability to collaborate with other staff members 
  • Ability to foster strong relationships with both Clients and Caregivers 
  • Proficient with Microsoft Office Suite and a quick learner with other software 

Benefits

When working in a role with Caring for Family of Companies, you’re responsible for upholding and supporting our mission. As such, it is our responsibility to support you with the following benefits:  

    • Industry-leading pay range
    • Bonuses: The opportunity to earn up to an additional $12,000 annually
    • Paid Vacation Leave: 2 weeks per year, allowing you to rest and reset  
    • PTO/Sick Leave: 1 week per year 
    • Health Insurance : Up to 100% Company contribution toward Employee Premium
    • Additional Company contribution for Dependents as needed 
    • Free Dental and Vision Insurance 
    • Opportunity for a $2,000 need-based Caring Forward Contribution 
    • 401K with Employer Matching 
    • Paid comprehensive training, career enrichment, and educational opportunities 
    • Our signature culture of excellence designed to exceed industry regulations  

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