Scheduling Coordinator

Scope of Duties

In this role, you can expect some or all of the following duties:

• Optimize a schedule that matches and carefully pairs each Client with a compatible Caregiver, based upon their individual needs and preferences
• Creatively staff call-outs, and fill all open shifts daily to ensure zero open hours
• Assist employees with all inquiries on schedule changes, missed clock in/out, healthcare management platform assistance, and other schedule questions
• Manage and oversee time off requests, sick time, and shift adjustments
• Make sure Caregivers are prepared for shifts with new Clients (communicate Client care plans and personal preferences)
• Cheerfully welcome and greet customers by phone and in-person - building a strong, loyal team

Requirements

Task-oriented, pro-active, results-driven, innovative professional

• High attention to detail
• Enjoys complex challenges with many moving pieces
• Highly organized and skilled at multitasking
• Ability to collaborate with other staff members
• Ability to foster strong relationships with both Clients and Caregivers
• Proficient with Microsoft Office Suite and a quick learner with other software

Benefits

When working in a role with Caring for Family of Companies, you’re responsible for upholding and supporting our mission. As such, it is our responsibility to support you with the following benefits:  

• Quarterly Performance-Based Bonuses
• Paid Vacation and Sick Leave
• Bonus Personal Celebration Day
• Paid Holidays
• Health Insurance: Up to 100% Company contribution to Plan Premium for Employee, plus additional contribution for Dependents as needed
• Dental and Vision Insurance
• 401K Retirement Investment Program with Employer Match
• No Cost Telehealth appointments for you and your household to obtain healthcare on your schedule
• No Cost Employee Assistance Program - including free mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• Need-Based Caring Forward Contribution Funds – help when you need it most
• Pet Insurance – peace of mind that your pets will have the care they need
• Ongoing career enrichment, educational opportunities, and leadership coaching
• No Cost comprehensive training and orientation lunch on us!
• A Family-First, Family-Focused Culture – and a Supportive Team to Work Alongside!