Resale Training Specialist - Part Time

WHO WE ARE:

Barre3 is a fitness company with a revolutionary vision: to redefine what success in fitness means. Profiled for disrupting the industry in major media outlets such as How I Built This, Fast Company, Forbes, and Time, we have flipped the focus of fitness from attaining an imagined ideal driven by societal standards to being balanced in body and empowered from within—a radical shift that helps people create healthy relationships with their bodies and minds.

The foundation of our company—and the key to achieving our vision—is the barre3 class, a full-body balanced workout combining strength conditioning, cardio, and mindfulness. Taught in our 160+ studios across the U.S. and Canada and on our online platform, which has a streaming-subscriber base in 98+ countries, our class reaches hundreds of thousands of people. Launched just over 11 years ago, barre3 has already become one of the largest franchisors in the industry and has grown into a matrix organization with distinct and thriving units, including franchise, digital, retail, and retreat experience.

THE OPPORTUNITY:

The Franchise Resale Specialist is a part time position. As the Resale Training Specialist, your work will directly impact the success of the organization by influencing the performance and profitability of our recently transferred franchises. You are responsible for overseeing all aspects of the resale transition process including onboarding and training.  

As the point of contact for new owners, you are an ambassador for the brand.  You are required to be a strong project manager to ensure that all parts of the resale process are completed in a timely manner and solve problems as they arise.
You have a high level of attention to detail and ability to analyze data. Your strengths include the creation and execution of systems and processes, and the ability to manage multiple projects and deadlines at once.

Hours per week - Vary according to work flow - can be 0-15 hours per week.

The Resale Training Specialist must reside in one of the following states: OR, WA, CA, DC, FL, NC, OH, TN, PA, KY, TX, NJ, IL, MI, NY.

KEY RESPONSIBILITIES:

In partnership with the Director of Franchise Operations, maintains and improves systems and processes for a strong resale onboarding process.    

Owner Training and Communication:

• Builds strong, trusting relationships with new franchise owners as their primary corporate support contact and operational coach
• Maintains the learning and development tools on the barre3 LMS (HUB)
• Modifies and adjusts owner onboarding and training to create effectiveness and efficiency 
• Corresponds in a timely and thorough manner to inquiries from owners via phone and email 
• Ensures that all brand standards are being followed and met by barre3 Owners - provides compliance plan if needed
• Weekly calls with with the Owner 1x per week for 8 weeks, or as needed

Performance Metrics:

• Analyze and understand studio metrics that contribute to a successful studio
• Identify areas of improvement and opportunity and coach owners on resources and tactics to improve performance

Interdepartmental Collaboration:

• Works with the training team, marketing, retail, and operations team as needed to optimize support for owners needs.  
• Communicates status in bi- monthly meetings with the Director of Franchise Operations. 

Requirements

REQUIRED QUALIFICATIONS:

• Alignment with barre3 Core Values: Practice Authenticity, Stronger Together, Love of Learning, Give Generously, Make It Happen
• 3+ years experience in operation management for franchise, fitness, retail or hospitality - preferably experience within a barre3 studio.
• Desired experience in Data and Analytics, reporting and analyzing complex data sets to make decisions

• Excellent communication skills including presentation, persuasion, and negotiation skills required in working with the client and coworkers, including the ability to communicate effectively and remain calm and courteous under pressure.
• Ability to work collaboratively in a team environment with a spirit of cooperation.
• Ability to work independently on projects from start to finish.
• Ability to take direction and constructive feedback.

Benefits

WHAT YOU GET:

• A flexible, hybrid working environment, including opportunities to work remotely and from the Portland Home Office as needed
• A casual office environment where everyone is welcome and respected to come as you are
• Free unlimited access to barre3 online and Portland and West Village barre3 studio classes
• Telehealth options (medical, mental health, nutritional counseling, etc.)

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION:

Community is at the core of barre3, and we believe that a culture of wellbeing can only thrive when we collectively embrace diversity and inclusion. We are committed to recruiting and hiring people of all races, genders, ages, religions, identities, experiences, veteran statuses, and disability statuses, and to creating an environment that fosters and supports this diversity. We have an active DEI committee that's dedicated to creating and implementing DEI efforts across the company.