QI Specialist

CNSI and Kepro are now Acentra Health!  Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for a QI Specialist to join our growing team.

Job Summary:

The purpose of this position is to serve as a key member of our quality improvement team who supports contract growth by working with operations to help develop educational opportunities for new and existing employees. This role is responsible for establishing a culture of continued learning.

Job Responsibilities:

• Facilitates learning to lead improvement projects in the Internal Quality Improvement Program (IQIP)
• Responsible for helping to create Lean/Six Sigma monitoring reports which include data trends and analysis while coordinating with the appropriate team members to ensure compliance with contract deliverables, critical indicators (CI), and process efficiencies
• Works closely with team members to establish and maintain process improvement strategies that reflect Lean/Six Sigma concepts
• On a monthly basis, prepares and provides data analysis of Key Performance Indicators (KPIs) to Senior Management and contracting officer representatives
• Oversees all IQIP/CI/QIP activities conducted as assigned
• Provides guidance and expertise to project teams and continuous improvement oversight to team members by monitoring individual project plans
• Responsible for assisting and monitoring Root Cause Analysis (RCAs) and any other Quality Improvement activities conducted as required for assigned contracts by team members
• Responsible for monitoring compliance with the company’s Comprehensive Confidentiality Plan
• Provides support and guidance to team members during weekly meetings with internal customers
• Works with Director of QI to prepare and present quality improvement activities during CMS site visits and monthly COR calls
• Assists as needed in the development and implementation of quality improvement plans
• Responsible for maintaining documented standards of performance and identifying all deviations from the quality improvement plan
• Maintains working knowledge of the current contract and deliverables to ensure compliance
• Assists in the development of Lean/Six Sigma process improvement tools that will produce quantitative and qualitative data and findings to validate compliance and competence
• Ability to use knowledge of quality improvement models and methods (e.g., rapid cycle improvement, quality measurement and reporting, plan-do-study-act, DMAIC)

• Facilitates quality activities, provides continuous improvement consulting services to internal customers, employs knowledge of project management principles and performance improvement strategies, principles, methodology, techniques, and data analysis

• Fosters positive and professional relationships and serves as liaison with internal and external customers to ensure effective working relationships and team building in order to ensure compliance

Requirements

• Bachelor’s degree required

• Requires 3+ years of quality improvement experience, with an emphasis on performance measurement systems

• Requires 2+ years of experience leading improvement teams, project management and/or continuous improvement activities

• Lean/Six Sigma Green Belt or higher, Lean/Six Sigma certification and an understanding of Lean/Six Sigma processes and tools

• Previous supervisory or team lead experience required

• Experience using Microsoft Office 365 applications; including SharePoint Lists and Microsoft Power Applications

• Demonstrated use of quality improvement tools to create effective change

• Experience developing A3 improvement projects

• Strong conceptual and analytical skills

Preferred Qualifications/Experience:

• PMP (Project Management Professional) certification

Benefits

Why us? 

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. 

We do this through our people. 

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. 

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.  

Compensation 

The pay range for this position is $49,500-$75,000

“Based on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.” 

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.