Building Automation Service Specialist

At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1500 employees across 15 offices, there is a breadth and variety of work to keep you engaged and inspired.

We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including: 

• New construction – Engineering, fabrication and installation of mechanical systems for new projects following lean construction practices 
• Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies 
• Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response 
• Building performance – Control systems, fault detection, energy services and remote monitoring 

People love to work at MacDonald-Miller, and it’s because we all share the same Core Culture Values:

• Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.
• Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.
• Safety – Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families.
• Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting.
• Innovation – We are committed to continuous, creative problem solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves.
• Fun! – Take the work seriously, but never take ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.

Requirements

Building Automation Service Specialist: This is where you come in.

As a Building Automation Service Specialist, you will be responsible for repairing, configuring, and maintaining building automation systems (BAS) that control HVAC, lighting, and other critical building functions. Your key duties will include system monitoring, troubleshooting, and optimizing performance for energy efficiency. The role also involves conducting routine maintenance, performing repairs, providing technical support to clients, and ensuring compliance with safety and regulatory standards. Additionally, you will stay up to date with industry advancements and provide training to building staff on system operations.

Top deliverables in the first year to be a hero:

• Efficiently Complete service calls and preventative maintenance on existing controls systems.
• Maintain knowledge of all aspects of HVAC including design, production, refrigeration, controls and service.
• Consult with customers regarding problems or issues discovered while servicing their building automation system and provide them with a record of services performed.
• Promote, maintain and enhance new and existing customer relationships.

The Building Automation Service Specialists role reports to Chris Diehl, the Portland Area Controls Operations Manager. You will be part of a collaborative team, working on various projects and initiatives to support our growing business. This position interacts with all levels and functions within the organization.

Your Background: What kind of person will thrive in this role?

You should have…

• A track record of understanding of air-conditioning principles, systems and commercial HVAC mechanical equipment.
• Expertise in job site safety requirements, i.e. WISHA/OSHA, OROSHA/OSHA, and be committed to safety.
• A two-year degree or other education or experience by which a reasonable understanding of HVAC and control systems with an emphasis on direct digital control systems has been gained.
• Experience in any of the following platforms.
• Niagara (Tridium, Honeywell, Distech, etc.)
• Siemens (Desigo, Apogee)
• Johnson Controls/JCI
• Alerton
• Trane

And everyone you work with should describe you as…

• Having top-notch customer service
• Passionate with a can-do attitude
• A great problem solver

And you should be motivated by…

• Being a part of a rapidly growing company on a highly skilled team and providing the highest level of expertise and customer service to the Pacific Northwest
• Empowering yourself to learn how to do something. If you need a ton of handholding or a micro-manager boss, this is not the place for you
• Working in a lean, results-oriented environment, where you’ll be expected to do more, take on more, and achieve more every year
• Having fun in an environment high on transparency, open to innovative new approaches with a supportive family feel

Benefits

This position is open to union and non-union candidates.

Pay range is $25 -$70 per hour. Placement in range is based on years of experience for nonunion and collective bargaining unit for union. Benefits offered depend on your union status.

MacDonald-Miller Facility Solutions presently provides Non-Union employee coverage for:

• Medical, dental, vision for employees (coverage available for dependents for shared premium).
• 401k retirement plan including Company matching.
• Vacation and Sick Compensation (PTO), and Holiday Pay!
• Disability income protection including short term and long-term disability.
• Employee and dependent life insurance.
• Wellness Program.
• Employee Assistance Program.

Union employee benefits are determined by Union Collective Bargaining Agreements.

Where you will work

Primarily based out of our East Portland location (12911 NE Airport Way, Portland OR, 97230) with access to our 2 other Oregon locations, West Portland (14275 NW Science Park Drive, Portland, OR 97229) and Salem (200 Hawthorne Ave Suite A-100, Salem OR, 97301

Interested in learning more?

If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team!\

MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.