Used Car Sales Manager - Riverside Ford

The Sales Manager creates an exceptional customer experience while creating customer loyalty.

• Assists the General Manager in creating and maintaining the image of the retail facility through advertising and is a prominent presence within the retail facility, interacting continually with sales team and customers.
• Is responsible for accurately planning and forecasting sales, developing annual sales goals for the sales team as part of an annual business plan, and constantly monitoring the store’s sales in relation to the plan, revising when necessary.
• Is responsible for hiring and developing sales team members in the store and ensuring customer enthusiasm.
• Must know all the variables that will affect the business plan, including supple, demand, profit, competition, promotion, pricing, manufacturing issues, finance programs etc.
• Must be able to take measures to compensate for the unexpected.
• Controls the inventory of new/used vehicles working closely with General Manager and Office.
• Is responsible for appraising and evaluating trades which requires being attuned to the resale of the trades in the store’s market and nationally.
• Must determine which traded vehicles will be reconditioned and sold and which will be sent to the auction or wholesaled.
• Must ensure that traded vehicles are serviced, cleaned, and placed into stock and that the lot is not only neat and presentable but also appropriately displays the inventory.
• Must know the finance programs and be able to apply them when working deals with the sales team.
• Assists in the Finance Office when necessary and called upon.
• Must know what vehicles and content sell quickly and order vehicles from the manufacturer that support a fast turn of vehicle inventory but also maximize the sales gross profit.

Requirements

• Must have prior management experience in the automotive industry – used car experience preferred.
• Experience with Import or Domestic Brands
• Ability to establish and maintain good relationships with customers (including internal customers) and to exceed their expectations.
• Ability to train and motivate sales team.
• Ability to assist sales guides in processing or completing sales.
• Knowledge of product and promotional information
• Ability to communicate knowledge of product and promotional information to sales team.
• Provide feedback to GM to link inventory to marketing plans.
• Ability to conduct sales analysis, comparing sales performance with current sales goals.
• Ability to appropriately display vehicles at the Centre.
• Leadership skills of delegation, empowerment, coaching, organizing and planning, and interpersonal sensitivity.
• Ability to take an interest in team members, including proactively promoting the appropriate development of team members.
• Ability to purchase and sell vehicles to/from auctions, wholesalers, and customers
• Ability to adequately maintain both new and used vehicle inventory that allows the retail facility to obtain sales goals.
• Ability to order new vehicles, as described my manufacturer, that allow for sales team to reach sales objectives.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid holidays & paid time off
• Vision insurance
• Earn vacation hours after 90 days
• Aggressive Employee Referral Program