Title Assistant Manager

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary:

The Assistant Manager will assist the branch manager with all activities of the Cincinnati branch office and Springboro Satellite Branch.  The candidate will lead the branch ensuring the customers, both internal and external, have exceptional customer satisfaction, while maintaining productivity and effectiveness.

Duties and Responsibilities:

• Assist in improving the operational excellence of the branch, including branch systems, processes and reports.
• Accountable for supervision and development of the team.
• Make continuing improvement on cost reduction, process efficiencies, increased output while maintaining reduced errors.
• Ability to interact with title insurance underwriters, M/I Financial Underwriting Department to resolve pre-closing issues, M/I Financial Post Closing Department, resolving any post-closing issue and the Title Production Team.
• Other duties as required.

Requirements

Minimum Education Experience: 

Bachelor's Degree or 5 to 7 years of related experience. 

Skills and Abilities: 

• Knowledge of title insurance practices.
• Excellent communication and organizational skills. 
• Proven leadership abilities and demonstrated ability to successfully coach and develop teams.
• Ability to manage conflict.
• Must create and maintain positive relationships with M/I Homes Divisions, M/I Financial Branches, M/I Financial Corporate Underwriting and Post Closing Departments.

Work Conditions:

• Some travel will be required.

Benefits

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.

We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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