Subaru Service Advisor

Subaru of Dayton is searching for a Service Advisor to join our team. Come be a part of the Martin Automotive Group family! This is a great opportunity!

Earn up to 80k per year!

Responsibilities:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Requirements

• Detail oriented
• High sense of urgency
• Ability to work at a fast pace
• Great follow up skills
• Willingness to learn and adapt to change
• Above average energy level
• Personal and professional integrity
• High customer service index performer
• 5+ years experience is a plus but not required
• Dealertrack / DealerFX experience is a plus but not required
• A desire for a long term career with a growing organization

Benefits

• Competitive Wages
• On the Job Training
• Growth Potential
• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Employee discounts
• Referral Bonuses!
• Weekly Paychecks + Commission + Bonuses

Service Advisor, Advisor, Service Writer, Customer Service, EOE

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