Subaru Service Advisor
Martin Automotive Group
Centerville, ohio
Job Details
Full-time
Full Job Description
Subaru of Dayton is searching for a Service Advisor to join our team. Come be a part of the Martin Automotive Group family! This is a great opportunity!
Earn up to 80k per year!
Responsibilities:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Requirements
- Detail oriented
- High sense of urgency
- Ability to work at a fast pace
- Great follow up skills
- Willingness to learn and adapt to change
- Above average energy level
- Personal and professional integrity
- High customer service index performer
- 5+ years experience is a plus but not required
- Dealertrack / DealerFX experience is a plus but not required
- A desire for a long term career with a growing organization
Benefits
- Competitive Wages
- On the Job Training
- Growth Potential
- Medical, Dental, Vision, Life Insurance
- 401k
- Paid Holidays
- Employee discounts
- Referral Bonuses!
- Weekly Paychecks + Commission + Bonuses
Service Advisor, Advisor, Service Writer, Customer Service, EOE
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