Senior Site Reliability Engineer

We are seeking a highly motivated Senior Site Reliability Engineer with either SRE or DevOps experience that can help us develop and automate the various services we operate as part of the Echosystem. In this role, you will have the opportunity to drive availability and reliability across multiple engineering teams and work closely with them to ensure the operational aspects of managing services is automated and observable.

This position is FULLY REMOTE; we will consider candidates who are located in many, but not all, states within the United States.  For US-based positions, candidates must be eligible to work in the United States for any employer.

Requirements

The Primary Responsibilities for this role include:

•     Monitor and troubleshoot production incidents proactively, identifying and resolving issues quickly and efficiently.

•     Implement automated monitoring and alerting systems for early detection of potential problems.

•     Collaborate with development teams to perform deployments and rollbacks with minimal disruption.

•     Optimize the performance and scalability of our AWS infrastructure, including DynamoDB, MySQL, S3, CloudSearch, OpenSearch, Kafka, Presto, SES, and E2.

•     Write and maintain infrastructure code using Terraform and scripts to automate tasks and improve operational efficiency.

•     Proactively identify and address potential security vulnerabilities.

•     Participate in incident response and post-mortem analysis activities to identify root causes and prevent future occurrences.

•     Help onboard and mentor junior team members, sharing your knowledge and expertise.

•     Stay up to date on the latest cloud technologies and best practices for SRE.

•     Participate in a low-volume on-call rotation with other Site Reliability Engineers.

•     Explore new technologies and innovative solutions to improve service quality and speed to market.

•     Participate in technical discussions and deep dives with the other engineering and product teams.

The ideal candidate for this role will have:

•     5+ years of experience as a Site Reliability Engineer or similar role.

•     Strong understanding of AWS cloud services, including DynamoDB, MySQL, S3, CloudSearch, OpenSearch, Kafka, Presto, SES, and E2.

•     Experience with infrastructure automation tools like Ansible, Terraform, or CloudFormation.

•     Experience with monitoring and alerting tools like DataDog, Prometheus, Grafana, Kibana, and PagerDuty.

•     Experience with Cl/CD pipelines and deployment strategies.

•     Strong problem-solving and analytical skills.

•     Excellent communication and collaboration skills.

•     Ability to work independently and take ownership of complex tasks.

•     Passion for technology and a desire to learn and grow.

•     Experience with Rancher, Cattleprod, Jenkins, TeamCity, PostgreSQL, and MongoDB.

•     Experience with security best practices and tools.

•     Experience working in a fast-paced, agile environment.

Additional Job Details

The base salary range for this position is $120,000 - $140,000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work.

About Echo360:

Echo360 is a leading provider of advanced video content management and engagement solutions to the global higher education, K-12, corporate, and government industries. Our cloud-based platform empowers instructors, students, and administrators to create, edit, share, and manage all types of video content, as well as live stream video in real time. We support a diverse range teaching and learning modalities promoting active learning and providing real-time assessments to ensure student success.  Learn more about Echo360 at www.echo360.com.

We’re looking for individuals who can support our DNA:

Maniacally Mission Driven - We embrace our roles as agents of transformation: enabling the kind of inspired learning that changes people’s lives.

Massively Collaborative – We support each other and work together for the greater good.  By joining forces, our collective potential is mighty.

Relentlessly Inventive - We see the potential to deliver breakthrough solutions and are empowered to deliver them.

Moving at the speed of bright - Velocity is something we put at the core of everything we do. Not only because technology is moving fast, but because our learners are moving even faster.

Benefits

Echo360 offers comprehensive benefits including medical, dental, vision, life & disability insurance, a 401(k) plan with company match and an unlimited PTO policy.

Echo360 Inc does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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