Internet Sales Specialist- Powder Keg Harley-Davidson

Powder Keg Harley-Davidson, a subsidiary of RumbleOn, is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty at our Powder Keg Harley-Davidson dealership!

If you are an exceptional listener, an ace on the phone, and have handled internet sales leads, we want to talk to you! Throw in a passion for motorcycles and powersports and you may just be the perfect fit for this team!

The ideal candidate will either have experience selling motorcycles and powersports in an e-commerce setting, or be very knowledgeable about them!

Responsibilities:

• Manage incoming phone calls and internet leads with requests about powersports vehicles.
• Confirm sales appointments and perform long-term follow-up on all unsold customers.
• Answer incoming calls & respond to internet inquiries promptly with courtesy, honesty, accuracy and professionalism - If you cannot answer the question, make an honest effort to ensure you get the answer from the right source (no matter what they need).
• Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional email/writing skills.
• Customer follow up and retention- Follow up with all unsold prospects daily and stay in contact with sold customers.
• Keep abreast of incoming inventory and be able to operate software to locate our vehicles quickly and efficiently.
• Data Entry- Maintain accurate and thorough customer information and all interactions with guests into the CRM
• Perform other job-related duties as assigned

Requirements

• Minimum of 1 year experience in a high volume call center environment
• Minimum of 1 year experience handling e-commerce sales leads
• Previous Automotive or Powersports internet sales experience strongly preferred
• Experience utilizing CRM systems such as Eleads, desired
• Outstanding communication skills both verbal and written (including exceptional email skills)
• Energetic and Outgoing Personality
• Professional, Pleasant, Friendly Demeanor
• The willingness to follow up, and follow-up again, with customers (Persistently Patient)
• Internet savvy, great computer skills, and exceptional organizational skills to keep track of all leads
• Familiarity with and interest in powersports vehicles

Benefits

What RumbleOn/RideNow Powersports Offers You:

A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...

• Healthcare, Dental, & Vision Insurance (we pay a very generous portion of the employees medical premium!)
• Life and disability insurance
• Generous Vacation/PTO Plan
• Employee discounts on purchases
• Dedicated leadership team who supports and cares for employees
• The opportunity for growth and a solid long-term career...we promote from within!!
• Generous training pay for 30 days while you learn.
• Commission based pay plan on your appointment shows and appointment sales allowing you unlimited earning potential!
• And more…

*All applicants must pass pre-employment testing including: background checks, MVR, and drug testing in order to qualify for employment*

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