Team Lead II Warehouse Operations

JOB TITLE: Team Lead II, Warehouse Operations

DEPARTMENT: Carolinas/Virginia Studio

REPORTS TO: Director of Operations

FLSA STATUS: Non-exempt, Hourly

JOB TYPE: Full time

COMPENSATION: $18-$20/hour

LOCATION: Liberty, NC

SUMMARY OF POSITION

Manage all aspects of the warehouse and facilities to include equipment, processing and tracking of incoming freight, the upkeep of stock/inventory, and the cleanliness of the facility. Ensure the efficient management of the company’s warehouse and storage operation.

ESSENTIAL RESPONSIBILITIES

• Supervise Field Service Specialists in collaboration with Studio Director of Operations (Furniture Div), including creating development plans, quarterly and annual review of performance.

• Supervise the warehouse to ensure the facility is clean.

• Ensure safe, efficient, and cost-effective warehouse operations and on-site operations.

• Communicate with Operations management daily to prepare for deliveries.

• Exhibit professionalism, customer service and safety at all times.

• Accurately complete paperwork including timesheets, trip records, inventory records, etc.

• Manage Field Service Specialist are accurately completing paperwork, including timesheets, trip records, etc.

• Ensure Field Service Specialist and Warehouse personnel adherence to established policies and procedures. Adhere to established policies and procedures.

• Ensure all incoming product is properly accounted for, organized, and inspected for damage upon receipt and noting any such damage on the Purchase Order and Bill of Lading.

• Print work orders immediately to get delivery scheduled.

• Manage warehouse space including up-to-date inventory reports.

• Partner with Studio Director of Operations and Project Managers to Organize and Schedule Deliveries.

• Partner with Director of Operations to manage all company owned or leased facilities, installer vehicles, and equipment to include maintenance.

Requirements

• QUALIFICATIONS
• High School diploma or its equivalent required
• Supervisory or leadership experience preferred
• Warehouse management experience preferred
• Field Service Specialist and/or installation experience preferred
• Strong customer service focus
• Strong time management skills
• Attention to detail
• Good written and oral communication skills

 PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Benefits

• Medical, Dental, Vision
• Basic Life AD&D (100% employer paid)
• Short Term Disability (100% employer paid)
• Long Term Disability (Not employer paid)
• 401(k) + matching
• Supplemental Insurance
• Flexible Spending Account
• Paid Time Off
• Paid Parental Leave (6 weeks)
• 2 Volunteer Days
• 9 Company Paid Holidays
• Employee advocates serving to sustain employee wellness in the workplace