Service Technician - North Carolina

This position works in a service shop setting and is part of a team that is responsible for inspecting, diagnosing, repairing and servicing mechanical, electrical and electronic systems and components for technical drilling machines used in the environmental, geotechnical, geothermal and water well markets. The goal of this position is to produce high quality customer ready equipment in a timely way. 

Responsibilities  

• Perform all levels of repair and preventative maintenance on vehicles and equipment 
• Diagnose and troubleshoot problems, recommend and repair all critical machine and engine adjustments 
• Study, read, and interpret schematic engineering drawings 
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision 
• Test and verify correct operation of all repairs and adjustments 
• Use hand tools, magnetic drill, grinder and air tools to assemble product 
• Prepare layout for subassemblies 
• Determine necessary tooling to be used for each work order and set-up if required 
• Use of measurement devices such as tape measure, caliper, micrometer, etc. 

• Complete all assignments in a timely manner and meet service delivery schedules 
• Complete all necessary documentation and follow up as required in a timely, orderly manner 
• Maintain a safe, clean work space ensuring compliance with company guidelines 
• Follow safety guidelines for safe operation of all equipment 
• Implement and identify needs for improvement to ensure that quality of service continues to grow 
• Occasional travel to customer location 
• Other duties as assigned by supervisor 

Requirements

• Minimum of 1-year related experience. Proficient with hand tools 

• Experience in heavy equipment – manufacturing preferred 
• Able to read and understand schematics, comprehend specifications, technical bulletins and other related publications 
• Able to communicate thoughts and ideas in both verbal and written form 
• Experience with hydraulic systems, power trains, fabrication, assembly, and DC electrical systems 
• Demonstrate good hand and eye coordination with ability to use both hands in installing small hardware pieces 
• Willing to learn from and contribute to a team 
• Able to coordinate, plan for, and travel to customer site to work on equipment 
• High attention to detail and self-motivation skills 
• Persevere to solve problems and find new ways to deliver better efficiency 
• Basic computer skills 

• Heavy lifting required 

Benefits

• 401(k)
• Health Insurance
• Vacation
• Sick Leave
• Profit Sharing