Service Coordinator
D2B Groups
Raleigh, north carolina
Job Details
Full-time
Full Job Description
Our client currently seeking a skilled and organized Service Coordinator to join their team. As a Service Coordinator, you will play a key role in coordinating the schedules and activities of the field technicians. Your duties will include receiving service requests, assigning technicians to jobs, and monitoring job progress. You will communicate with customers, technicians, and other team members to ensure efficient and timely service delivery. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment. Previous experience in dispatching, scheduling or a related field is preferred.
Requirements
- 2-5 years of scheduling in a service oriented company
- Strong communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to multitask and prioritize effectively
- Experience in dispatching or a related field is preferred
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)