Sales Support Associate

Teguar Corporation is expanding, and we are looking for a Sales Support Associate to join our growing Sales team.

In this role you will collaborate with…

• Internal teams including fellow Sales staff members and you will work closely with our Marketing team.
• A combination of both domestic and international potential clients who are leaders in medical technology and innovation.

Clients you will impact…

You will have a direct impact on our industrial and medical customers by setting realistic timelines and enabling them to succeed in their business. Your contribution is vital in establishing Teguar as more than a computer supplier, but a partner who will directly influence the technology community.

Your main responsibility...

Your main responsibility will be to provide efficient and effective support to the sales team in achieving revenue targets. This will occur by building quotes and processing sales orders, communicating with customers to address inquiries and resolve issues promptly, and collaborating with internal teams to ensure timely delivery of products and services.

Other duties...

• Monitors and tracks leads daily.
• Handles web chat with potential and existing customers;.
• Enters new customer data and business objectives of prospective customers.
• Investigates and resolves customer problems with deliveries and technical questions.
• Prepares sales presentations, datasheets, etc.
• Prepares reports of business transactions.

Core Competencies you need…

• Excellent verbal and written communication skills. 
• Proven ability to alter your communication style to different audiences.
• Proven experience with vendor/customer communication.
• Excellent customer service skills. 

What you need to be successful in this role…

• High attention to detail.
• Ability to effectively prioritize and delegate work for efficiency.
• Possess a self-driven, motivated personality
• Proven ability to problem-solve and make decisions with minimal guidance

This role is not for you if…

• You don’t enjoy interacting with people on a daily basis
• You are not timeline driven.
• You desire to do all the work yourself, as this role is collaborative.
• You have difficulty working with little to no supervision.
• You have difficulty working in ambiguous situations.

Who we are…

Teguar Corporation is a fast-growing Inc 500 company who is a leading provider of advanced industrial and medical computer solutions.  Our industrial and medical computers are specially designed to provide reliable performance in the most demanding environments and applications.  

Our Mission and Values…

Teguar’s Core Values are the pulse of our organization.   We care for our customers and have a true Passion to see our customers succeed.  We have a strong commitment to excellence and often extend boundaries to achieve the extraordinary. We exercise Agility and encourage our team to jump in and make it happen and we take pride in having Integrity by always striving to do the right thing, even when it’s hard. 

We believe in excellence in the quality of our products, the quality of our customer service and the quality of our team.  

We believe in family first and foster a true work/life balance environment.  Teguar is comprised of individuals from all over the globe, and each member of our multi-national team lends their own unique ideas and perspectives.  We continuously strive to nurture a positive company culture for our team members.

Requirements

• Associates degree and a minimum of 6 months relevant experience; OR a minimum of 2 years relevant experience in lieu of a degree; or any equivalent combination of education and experience.
• Proven work experience as a Sales Support Admin or similar role desired.
• Experience with ERP and CRM systems preferred.
• Proficient in MS Office incl. Power Point or comparable programs

Benefits

• Bonus Plans – quarterly based on performance
• 401K matching
• HRA (Health Reimbursement Account) covers medical, dental and vision expenses
• Gym membership
• Paid Holidays and PTO days
• Birthday PTO and Volunteer Day
• Culture Committee Program
• Employee Referral Bonus Program
• Modern office work environment with free drinks and snacks