Sales Coordinator - Moodle US - Remote

Moodle with us!

We're the world's most popular learning platform and we’re on a mission to empower educators to improve our world.

Find out about your new workplace...

Moodle is the world’s most trusted online learning solution. The engine of our ecosystem is Moodle LMS, the secure and customizable open source learning management platform used by over 250 million learners worldwide. Developed in conjunction with our community, Moodle LMS is complemented by an ecosystem of products including Moodle Workplace and a network of partners and services providing hosting, customizations and support. We also teach and support educators to create effective online learning experiences and share open education resources. Collectively, we empower educators to improve our world.

Moodle US is the US-based services division of Moodle Pty, and provides services in learning design, implementation support, training, hosting, custom development, and support for Moodle LMS, Moodle Workplace, as well as other Moodle products.

We’ve built a passionate team of hard-working and driven people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

Find out more about us on our website.

What your new job can look like…

With the pace of Moodle, no two days will ever be the same!

Some key responsibilities...

• Management of Moodle US sales lead routing process
• Documentation of the Moodle US sales lead routing process
• Creation and maintenance of Moodle US sales lead reporting 
• Optimizing page layouts, creating assignment and workflow rules
• Some Lead assignment responsibilities to Sales Executives
• Prime CRM for Sales Executives
• Lightly qualifying New Leads 
• Processing leads in CRM
• Ensuring all procurement documentation is completed and submitted in a timely fashion
• Keep CRM up to date on opportunities/sales
• Process opportunities through multiple stages in CRM
• Liaising with Business Support, Marketing and other departments to ensure the smooth operation of the sales team and associated processes
• Providing lead support for the sales phone extension and back up of other team extensions
• Assisting in the preparation of monthly sales reporting for the leadership team
• Review and assist in approval request of documentation for New Sales, Renewals, SOW
• Create and submit purchase orders to vendors
• Process opportunities for AWS partner network from upload to launch
• Working with Sales and Marketing teams on conference registrations and logistics.
• Work with sales exec on travel for conferences, flights, hotels etc.

Through this journey, you will meet regularly with a mentor to check on your progress, ask questions, and set new goals. Our ultimate goal is to help you develop all of the skills you need to grow with Moodle and in your sales career.

Requirements

Reporting to the Head of Sales & Marketing, the Sales Coordinator will support the day-to-day activities of the sales team, working with members of the pre-sales, sales, and post sales team in providing the tools and information needed to achieve team goals in a timely fashion. To reach this goal, this role will require resilience as well as a proactive approach to your work. 

We want to talk with you, if you have:

• Solid experience in sales support, ideally within a technology services environment, with a drive to move into a sales centric role over time
• Experience in using a CRM, with solid data entry experience
• Effective written and verbal communication skills, with a strong customer and relationship building focus
• High attention to detail, with the ability to work productively in a remote working environment
• Business acumen, professionalism, and desire to contribute to the team and assist the company in reaching our goals
• Salesforce Administration Certification and/or Salesforce Sales Cloud experience would be great but not essential

You’ll sweep us off our feet if you have:

• Salesforce and/or FreshSales experience
• Understanding of Moodle and Educational technology ecosystem
• Jira/Toggl/GovSpend/Pandadoc/AWS/Buyer Intent tools knowledge a plus 
• Basic understanding of Project Management

Benefits

What's in it for you?

We’ve already talked about the importance we place on achieving our mission to empower educators to improve our world, our passion for our values and some of the cool things we are doing as a company.

So what about this?!

• Fully remote opportunity, working from home or wherever suits you
• Flexible work schedule
• Goal driven, competitive, supportive, and fun Sales & Account Management team!
• Culture that fosters personal growth and development
• Plus, we’ll provide you with a benefits package, including health insurance coverage, group term life insurance and a 401(k) contribution, plus many attractive voluntary benefits and a generous time off policy.

Moodle US is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: Moodle US is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Moodle US are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other

status protected by the laws or regulations in the locations where we operate. Moodle will not tolerate discrimination or harassment based on any of these characteristics. Moodle encourages applicants of all ages.