Patient Engagement Associate (USA)

At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.

We are looking for a Patient Engagement Associate to join our A-team (hybrid*/remote). As a Patient Engagement Associate at Allucent, you are responsible for supporting the Patient Engagement team, with the planning, development and execution of patient recruitment and engagement strategies appropriate to the awarded study needs.   

Additionally, the Patient Engagement Associate may support development of study specific branded patient and site facing materials. 

In this role your key tasks will include:

• Support Patient Engagement team, in the preparation of presentation materials for Kick Off Meetings, Study Team Meetings, etc., as needed  

• Provide support for Kick-Off Meetings and project meetings to support recruitment and retention discussions, as needed  

• Assist in the development and execution of patient recruitment and retention activities, including the management of vendors, the development and review of materials, and media campaigns  

• Collect and organize recruitment metrics from sites, vendors, and internal teams  

• Track IRB/EC submission, translations, and material production and distribution  

• Work effectively across cross-functional within the Clinical Trial Organization,  

• Support Patient Engagement teams’ in-house material development activities by designing study specific patient and site engagement materials in line with study needs, patient population and study scope.   Such design work will include, but not limited to, both patient and site facing educational, communication materials and study newsletters.  Such activities may extend to full study branding, if required and in scope. 

• Perform ad-hoc projects/tasks as needed 

We are looking for:

• Important position for key individual to work within the dedicated Patient Engagement team at Allucent
• Looking for somebody with strong graphics capabilities and adept at using InDesign and Adobe suite of tools to:
• develop study branding (study name, logo, color pallet)
• layout, prepare artwork for study specific materials (master and local language)
• Be part of the team to support recruitment, engagement, education and retention in clinical studies run by Allucent.
• Needs to have strong understanding of the clinical trial and regulatory landscape and how this impacts how we present patient facing advertising and educational materials

Requirements

To be successful you will possess:

• Bachelor's degree in health sciences, marketing, or related field  
• Minimum of 2 years’ prior experience in clinical research, patient recruitment experience preferred  
• Good knowledge of ICH /GCP, FDA and country regulations  
• Strong customer service orientation 
• Self-starter eager to join a growing team within an organization  

• Good communication and listening skills,  
• Appetite for learning and development of their own skill set 
• Representative, outgoing and client focused  
• Effective organizational and time management skills 
• Demonstrated personal integrity and ethical values 
• Ability to establish and maintain effective working relationships with co-workers, managers, internal and external clients 
• Ability to work in a fast-paced challenging environment of a growing company  
• Proficiency with various computer applications such as Word, Excel, and PowerPoint required as computer (word-processing, databases, Excel, Windows),  
• Experience working with Adobe suite (InDesign, Photoshop, Illustrator)

Benefits

Benefits of working at Allucent include:

• Comprehensive benefits package per location
• Competitive salaries per location
• Departmental Study/Training Budget for furthering professional development
• Flexible Working hours (within reason)
• Opportunity for remote/hybrid* working depending on location
• Leadership and mentoring opportunities
• Participation in our enriching Buddy Program as a new or existing employee
• Internal growth opportunities and career progression
• Financially rewarding internal employee referral program
• Access to online soft-skills and technical training via GoodHabitz and internal platforms
• Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
• Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees

Disclaimers:

*Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices.

“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”

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