Patient Coordinator
Riccobene Associates Family Dentistry
Clayton, north carolina
Job Details
Full-time
Full Job Description
Review Job Expectations of Patient Coordinator
Monitors & prepares daily schedule for dental staff
Greets patients as they arrive in the dental office
Makes appointments for patients; confirms appointments; follows up with no show appointments
Ensure accurately coding of dental services
Registers patients in practice management software (verifying and updating name, address, phone numbers,employer, insurance status, etc.); corrects any registration errors
Assists patients in completing dental history, consent, and financial forms, if necessary for patient chart
Request needed updates for all returning patients
Check out the patient; collects co-pays & outstanding balances on patient accounts
Triages walk-in or emergency patients in accordance to our walk-in/emergency protocol & works those who meet emergency criteria into open slots in daily schedule;
Schedules future appointments as available for patients whose needs are not urgent or emergent
Makes reminder calls to patients with upcoming appointments
Back up insurance verification (verify same day patients)
Reconciles daily payments and post payments correctly
New patient marketing log upkeep
Monitoring patient wait times
Communicate patient issues or concerns timely to dentist/hygienist/DA or OM if applicable
Performs other clerical duties
Manages inventory of non-clinical office supplies; orders and restocks as necessary
Other duties as assigned
Requirements
2+ years in the Dental Field is a plus
Computer Proficiency
Must have an organized approach to upload
Benefits
Dental Insurance
Health Insurance
Life Insurance
Vision Insurance
Paid Time off