Part Time Enrollment Specialist
CircleLink Health
Raleigh, north carolina
Job Details
Contract
Full Job Description
CircleLink Health is looking for a passionate, outgoing and tech savvy Enrollment Specialist to help enroll Medicare patients into a monthly check-in program. In this part time role, you will call eligible patients and encourage them to enroll in Medicare’s Chronic Care Management Program. Our program connects patients to registered nurses who will call them monthly to help them manage chronic diseases and prevent hospital admissions.
CircleLink Health is a company of passionate clinicians, technologists and business people tackling the $600B problem of preventable chronic and post-acute complications. We’re building a world-class Care Management platform to enable providers while accelerating the shift to preventative care instead of status quo reactive care. Learn more about us here.
Requirements
- Utilize our specialized enrollment software to call Medicare patients on behalf of their provider
- Explain the program and the list of benefits/parameters for enrolling
- Answer any questions patients may have
- Encourage enrollment and overcome objections
- Record the outcome of calls into our software with 100% thorough documentation of every call
- The daily expectation is to make ~15 calls per hour.
- Communicate recurring issues and trends to management.
- All other duties assigned
- Previous experience in sales, call center, or outbound phone role
- Fluent in English (Fluent Spanish is a plus)
- Strong communication and telephonic skills
- Personable, outgoing and compassionate.
- Passion for healthcare and improving patient outcomes
- Organized and autonomous; comfortable working with minimal supervision
Benefits
Scheduling and Other Requirements:
- Ability to work 20 hours per week between 9:30am and 5:30pm EST
- Private space to complete calls
- STRONG internet-connected computer
Compensation:
- This is a 1099, contract, role with no end date.
- Hourly rate of $20/hour.