Medical Administrative Assistant
Coastline Wellness
Leland, north carolina
Job Details
Full-time
Full Job Description
We are looking for a Medical administrative assistant to organize our medical facility’s functions. You will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients. As a Medical administrative assistant, you will perform various tasks on a daily basis. So, you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially. If you are able to combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you. Ultimately, you should be able to ensure our medical facility’s smooth operation by accurately completing administrative tasks in a timely manner.
Responsibilities
- Interview patients for case histories prior to appointments
- Update and maintain patients’ health records
- Assist patients with initial paperwork
- Schedule and coordinate appointments and take payments
- Update insurance information in compliance with office billing needs
- Use medical software to support all transactions
- Manage receivable and payable accounts and maintain financial records
- Verbally and emailing answers to patients’ queries and ensure quality customer service
- Collaborate with doctors and nurses as needed to help with medical health records, schedule tests and respond to medical referrals.
- Ensure compliance with office procedures and hippa laws
- Must be a team player
Requirements
- Proven work experience as a Medical administrative assistant
- Hands on experience with medical software, scheduling etc.
- Knowledge of healthcare operations
- Familiarity with language of medical visits, insurance coding, and billing accounts receivables.
- Excellent organizational and multitasking skills
- Excellent Customer-oriented communication skills
- BA degree or higher a plus