Assistant Retail Supervisor

Who we are

Flowers of Charlotte is a renowned floral design company based in Charlotte, NC, known for creating beautiful and unique arrangements for various events and occasions.  Flowers of Charlotte also owns and operates the Charlotte Flower Market which provides high-quality wholesale flowers and supplies to both individuals and businesses, making it a one-stop-shop for all of their floral needs.

Who you are

• You excel in a supportive leadership role, aiding in the management of retail operations.
• You are dedicated to providing top-notch customer service and maintaining high standards of product quality.
• You have a keen ability to assist in managing sales teams, ensuring efficient operations and customer satisfaction.
• You are organized, attentive to detail, and capable of thriving in a dynamic retail environment.

If this describes you, you might just be the Assistant Retail Supervisor we’re looking for!

Flowers of Charlotte has tremendous plans for growth, and we're building a motivated and diverse team. Business hours are Monday through Friday from 8:00 am to 6:00 p.m., Saturday 8:00 a.m. to 5:00 p.m., and Sunday from 8:00 a.m. to 2:00 p.m.  Shift schedules are created and shared by the General Manager. Must be able to work nights and weekends as scheduled. 

This role reports to the Retail Supervisor. 

What you’ll do 

• Assist the Retail Supervisor in leading our sales team to ensure excellent customer service and high-quality product offerings.
• Help in training and supervising sales associates, providing them with the coaching needed to excel.
• Maintain the retail cooler and ensure all products are appropriately priced and rotated.
• Support the creation of attractive merchandise displays to enhance the customer shopping experience.
• Assist in managing inventory levels, ensuring all products are well-stocked and presented.
• Collaborate on developing and implementing effective sales strategies.

Requirements

• High school diploma or equivalent; additional qualifications in retail management preferred.
• Experience in retail or florist operations is advantageous.
• Proven ability in a supervisory or management role is a plus.
• Strong organizational skills and the ability to multitask and prioritize effectively.
• Excellent communication skills and the ability to work well in a team.

Physical Demands

• Ability to stand for extended periods.
• Must be able to lift up to 30 pounds.
• Comfortable working in varied temperature settings.

Work Environment

•  Retail flower shop environment
•  Fast-paced, deadline-driven
• Temperature extremes vary depending on store location
• Chemicals: Seldom (mild detergents or glass cleaner)

Benefits

• 10 days PTO—use them however you want!
• 6 paid holidays
• Health benefits 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.