Vice President, Medical Communications

Accelerating Life-Changing Solutions to Global Healthcare Challenges is the vision that unites us through a shared sense of purpose, whatever the role.

It speaks to the significant challenges that exist within global healthcare, and how we, as one team, can help to deliver better solutions and outcomes for our partners and for patients everywhere, sooner. Your job description outlines the important role and responsibilities that you own in achieving this vision.

Importantly too is how we go about living our vision.  This is defined by the Prime mission:

Through a pioneering fusion of the finest expertise in science, strategy, evidence, technology and creativity we deliver the world-class outcomes that our global partners trust to achieve their goals.

It speaks to collaboration and to everyone’s responsibility to bring together the diverse expertise that exist across our team to deliver world-class outcomes.

On this foundation, we have defined four core values, these represent the shared principles that guide our behaviours every day, whatever your role:

Be Brave, Be Human, Be Passionate, Be Exceptional. 

At Prime these values are integral to who we are.  They are there to guide you in your role and support you on your personal journey to success.  They shape our culture and support us in achieving our vision together, as one global team.  

The role

As a Vice President, Medical Communications you will be responsible and accountable for the strategic, operational  and commercial leadership of the agency team under your care, ensuring alignment with the Prime Group vision, VOS and values. You will play a leadership role in supporting organic and business development activities across the practice and wider group and have an active role on the Medical Communications Group leadership Team (GLT), providing strategic solutions to improve outcomes in the practice.

Responsibilities

• Ultimate responsibility and accountability for your agency, setting objectives to achieve delivery excellence and organic and new business growth (measured in terms of overall account performance, financial performance, and growth)

• With support you will implement and lead your agency leadership team and work in partnership to deliver on growth and operational KPI’s for their agency

• Responsible for implementation, development and maintenance of agency culture in line with the Prime Groups values of be human, be passionate, be exceptional and be brave

• Define the strategic direction for your agency and drive growth plans

• Line management of senior agency personnel from both CS and SS

• Implement training and development as needed

• Oversight of client leadership and strategic input where needed
• Drive client relationships, innovation and excellence, taking responsibility for leading relationship development for all clients, working with account leads to instil this external facing skill set
• Support team leads as required to provide clients with a high-quality service, participating in client health checks and with issue management
• Overall accountability for financial management of agency, ensuring accuracy and reporting to SVP/EVP and ET
• Collaborative responsibility for aligning and tracking of all agency MSAs, terms of practice and pricing, including cost negotiations with procurement and input at RFI and e-Auctions
• Work in partnership with SVP, agency leadership team (ALT) and Group BD team to develop new business development plan for your agency to drive new business, tracking/driving opportunities and measuring success

Requirements

• 10+ years ‘relevant’ experience preferably in a full-service medical communications agency
• Ideally a life sciences degree, preferably combined with a Master’s or PhD, or other relevant qualification
• Excellent interpersonal / relationship development skills – able to influence colleagues and clients, and to actively listen
• Strong team player
• Solutions-based, with complex problem-solving ability
• Visionary leadership
• Ability to motivate a workforce and lead by example, with effective management and delegation skills
• Strong communication and negotiation skills
• Presentation skills
• Understanding of a multi-faceted business operation
• Strong financial acumen
• Planning and forecasting
• Excellent organisational skills, time management and adherence to deadlines
• High attention to detail
• Extremely good written and oral communication skills (including presentation skills) – comfortable dealing with clients/senior company staff

Benefits

• 42 days paid time off
• WORKsmart - Flexibility around core working hours
• Hybrid Working
• 5% contribution to 401k
• ADP Totalsource