US Interpretation Technician

Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1,800 employees supported by a network of +20,000 linguists around the world.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands.

Check out Our brand video to learn more about us!

Main Purpose

The main purpose of this role is to provide onsite support for setup, operation and tear down of interpretation equipment and client liaison for interpreters and clients for live events.

Main Responsibilities

• Provide proper care and management of the equipment.
• Conduct an inventory before and after the event.
• Report equipment or client problems when they occur.
• Label broken equipment for diagnosis and repair.
• Report loss of equipment immediately after event, if applicable.
• Provide professional and timely service to all clients.
• Effectively communicate with team members and arrive on time.
• Manage the budget for the event and report hours and expenses to manager.

Requirements

Educational Background

• High school
• Audio-visual school graduate preferred, but not required.

Professional Experience

• Experience working Audio Visual and Interpretation equipment is a plus.
• Professional (business attire) dress code for events/business casual for set up.
• On-Time Management a must.

• Ability to learn to operate, set up, and tear down interpretation equipment.
• Customer service skills
• Ability to lift/push/pull a minimum of 35 lbs.
• Experience working with PCs, Zoom and basic networking.
• Audio visual and interpretation equipment experience is a plus.

Benefits

Acolad offers a comprehensive benefits package. New employees are eligible to receive benefits on the first day of the month after their start date. Highlights of the program include:

✨Medical, Dental, Vision, Life Insurance, Short-Term Disability, Health Savings and Flexible Spending Account options.

✨Many other voluntary options to choose from: Voluntary Life Insurance, Long-Term Disability, Buy-Up Short-Term Disability, Identity Theft, Legal Insurance and Critical Illness Insurance.

✨401(k) plan with 50% match on 12% employee contribution - providing an employer contribution of up to 6%.

In addition to the benefits package, Acolad also offers the following time off:

✨Starting with 15 days of paid time off annually, with ability to move to 28 days within five years of tenure.

✨Nine paid holidays per year.

Salary base range for this position is between $45K to $50K, dependent upon experience and physical location. This position is eligible for variable compensation in addition to the base salary.

This opportunity will close December 1, 2024

Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms—gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation—enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.