Service Contract Manager (EPMS)

About the Role: 

We are seeking a highly organized and detail-oriented Service Contract Manager to join our Data Solutions Center team. This individual will play a crucial role in managing and coordinating service contracts, ensuring seamless delivery of services to our clients. 

Responsibilities: 

• Service Contract Management:  

• Manage new and renewal service contracts, ensuring accurate documentation and timely execution. 

• Coordinate with clients to understand their specific service needs and requirements. 

• Monitor contract performance, identify potential issues, and implement corrective measures. 

• Service Report Management:  

• Oversee the creation and distribution of service reports, ensuring timely and accurate reporting. 

• Analyze service data to identify trends and opportunities for improvement. 

• Onsite Coordination:  

• Coordinate onsite service activities with clients, technicians, and other stakeholders. 

• Resolve any issues or problems that may arise during service delivery. 

• Project Assistance:  

• Contribute to small-scale projects as needed, providing administrative support and coordination. 

Requirements

• Proficient in Microsoft Office: Word, Excel, Outlook and Project. Experience using Microsoft Dynamics AX a plus.
• Excellent communication skills.
• A thorough understanding of project management processes.
• Valid Driver’s license with a clean record.
• Client visits in the New Jersey/ North Delaware

Preferred Knowledge/Skills, Education, And Experience:

• Preferred education: Bachelor's degree in Business, Construction, Mechanical Engineering, or other field providing the educational background needed to succeed in this function. Additional experience would substitute education.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Short-Term & Long-Term Disability
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• 401K with Company match
• Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.