Senior Office Manager

Wasserman powers the business of sports, music, entertainment and culture. Founded in 2002, Wasserman represents many of the world’s most iconic sports and entertainment figures, music artists, brands and properties, empowering them to shape culture and captivate audiences worldwide. 

Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, Wasserman operates globally across 27 countries and more than 62 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

Employees who have completed a minimum of one year in this position may be eligible to transition to another department within the company based on performance and available opportunities.

Responsibilities: 

• Oversee general condition of office and common area upkeep standards are met, according to established policies & procedures. (i.e., cleanliness, organization).
• Must be able to manage and supervise reception staff & day matron team members by providing guidance, training, and delegation of all responsibilities of office.
• Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image; provides reception coverage, as needed.
• Analyze office expenditures and make cost-saving efforts & ordering of major purchase items: furniture, equipment, etc. in coordination with Corporate Operations.
• Oversee renewal of equipment contracts managed in-house, as directed.
• Assist HR and Corporate Operations with new hire process: seat assignments for new hires, issue key fobs & keys, etc.
• Reconcile incoming invoices/proposals/quotes: supplies, misc. repairs, etc.
• Maintains office services by organizing office operations and procedures.
• Monitors and maintains office supplies inventory, ensuring common areas are sufficiently stocked.
• Liaison for building maintenance and management to maintain facilities operations.
• Travel to conduct regional site visits to ensure corporate facilities operations are running smoothly and manage maintenance programs.
• Assist with space planning & act as co-point of contact renovations, office buildouts and other capital project management, etc. for regional office locations; as directed by Corporate Operations.
• Works with Corporate Operations in arranging company events for US offices, the company travel program, and other related tasks.  Responsible for key processes, controls, reporting and analytics.
• Manages office floor plan software and oversees employee seating and internal office/workstation moves are executed in an orderly manner, in coordination with other internal department stakeholders.
• Participates as needed in special department projects or as assigned by Corporate Operations.
• Coordinate office social events & creates a positive, collaborative, teamwork environment based on the company culture and values.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum four (4) years of previous experience in office management, operations, or related position.
• Experience Informing and advising various levels of management and stakeholders.
• Excellent phone and interpersonal skills; professional appearance and demeanor.
• Resourceful, well organized, highly dependable, efficient and detail oriented.
• Strong oral and written communication skills.
• Ability to manage staff, be a team player, tactful and diplomatic.
• Proficient in Microsoft Office Suite and familiarity with Zoom, Teams, and other project management software preferred.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• High energy level, comfortable performing multifaceted projects in conjunction with day-to-day duties

Benefits

Base salary range: $80,000 - $90,000 plus bonus potential if applicable for role.

Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role