Senior Manager of Supply Chain and Operations

Bodily is seeking a dynamic and experienced Senior Manager of Supply Chain & Operations to join our team. Reporting to the Senior Director of Integrated Supply Chain & Operations and Quality Excellence, this role is pivotal in ensuring the seamless production and distribution of our products. The ideal candidate will be a strategic thinker with a proven track record in supply chain management, logistics, and fulfillment operations. This position is perfect for a driven self-starter eager to contribute to a mission-driven, high-growth direct-to-consumer company. If you are passionate about optimizing processes, managing complex logistics, and delivering exceptional service, we want to hear from you.

Requirements

 Supply Chain Strategy

• Collaborate with the leadership team to create a detailed production plan using internal demand forecasts.
• Take responsibility for making strategic decisions that guide the production plan.
• Work with the leadership team to develop a raw materials plan that aligns with the production strategy.
• Coordinate with the production team to ensure timely procurement of raw materials while supporting the on-time delivery of finished goods.
• Manage inventory to balance months-on-hand with stock-out risk, supporting our internal MOH strategy while minimizing the risk of stock-outs.

 DTC Fulfillment

• Manage and own the relationship with the 3PL provider: handling agreements, negotiations, dispute management, and invoice processing.
• Oversee all outbound shipping operations, focusing on cost and key performance indicators (KPIs) such as fulfillment costs, parcel costs, labor costs, shipping time, and order accuracy.
• Manage warehouse inventory, including fill rate and cycle count programs.
• Supervise the return process at the 3PL, managing costs related to shipping, quality assurance, and restocking.

 Wholesale Fulfillment

• Oversee the end-to-end order fulfillment process for all B2B orders, ensuring accuracy and efficiency.
• Maintain and manage the wholesale order work-in-progress (WIP) to keep track of order status and progress.
• Serve as the primary operational lead for Bodily in interactions with wholesale partners, ensuring seamless communication and collaboration.
• Ensure high standards of service and satisfaction for wholesale partners through effective operational management and problem resolution.

Logistics:

• Oversee all inbound shipments from suppliers, managing logistics KPIs such as transit time, cost per kilogram, and cost per unit.
• Ensure efficient and cost-effective transportation and logistics operations.

Product Data Management:

• Oversee maintenance of accurate and detailed Bills of Materials (BOM) for all products, including components, labor, and overhead costs.
• Oversee management of SKU data in WMS and Cin7 systems, ensuring accurate product data, inventory, and cost data.
• Own and maintain reports flowing from the Cin7 system, collaborating with internal teams to ensure data accuracy.

 Qualifications:

• 5 - 7 years of experience in supply chain management, logistics, and fulfillment operations, preferably in a DTC or omnichannel environment.
• Strong strategic thinking and decision-making skills.
• Proven experience in managing 3PL relationships and logistics operations.
• Excellent project management and organizational skills.
• Proficiency in WMS and ERP systems, specifically Cin7.
• Exceptional communication and negotiation skills.
• Detail-oriented with a strong focus on accuracy and process optimization.

Benefits

Health, vision, dental insurance. Equity. 3 weeks vacation. 3 months parental leave with ease back plan.