Senior Coordinator, Social Community Management

tarte™ is the pioneer of high-performance naturals™ & one of the fastest growing cosmetic companies in the U.S. Nearly 25 years ago, founder & CEO Maureen Kelly set out to create a cruelty-free line of easy-to-use, life-proof products packed with good-for-you ingredients that deliver real results without compromise. Each item is developed without the icky, bad stuff (like parabens, mineral oil, phthalates, & more) & with the best naturally-derived ingredients Mother Nature has to offer. The brand is 85% vegan (with 100% vegan skincare!) & proud to be the #1 concealer brand in the US.* tarte™ is committed to sharing its passion for skinvigorating™ ingredients with the world: it has in-store presence in over 20 countries & online at tarte.com, shipping to over 50 countries worldwide!

But tarte™ doesn't stop there. Giving back has always been a part of the brand's DNA. tarte is committed to lifting up others, having cleared thousands of teacher wishlists & mentoring future leaders & entrepreneurs through the tartelette U & internship programs & the shape your future™ small business awards. In 2017, tarte™ founded heart to tarte™, a 501(c)(3) non-profit organization to help support causes like female empowerment, underserved communities, environmental conservancy, animal rescue, disaster relief & health & wellness initiatives. tarte also sustainably sources ingredients directly from cooperatives, & in 2019 helped fund the creation of an all-female maracuja cooperative in the Rainforest.

Are you a force of nature who thrives in a fast-paced environment? Do you want to contribute to tarte's mission of offering cruelty-free, eco-chic cosmetics chock high-performance natural™ ingredients? If so, we'd love to hear from you!

Senior Coordinator, Social Community Management

Are you passionate about building and nurturing online communities? Do you thrive in dynamic environments where you can engage with audiences and represent a brand effectively? tarte cosmetics is seeking a Senior Coordinator to support day to day community management on all brand social platforms. The ideal candidate should be extremely detail oriented with a passion for social media.

Responsibilities:

• Build and maintain brand's online community by fostering meaningful interactions and relationships with our audience.
• Monitor all social media platforms to stay informed about community sentiment, trends, and discussions.
• Respond promptly and effectively to community inquiries, comments, and feedback, demonstrating excellent customer service skills.
• Maintain flexibility with working hours, requiring availability during evenings or weekends to address community needs and engagement.
• Demonstrate meticulous attention to detail in all aspects of community management, ensuring accuracy and consistency in messaging and interactions.
• Prioritize tasks effectively, understanding when to escalate issues and when to address them independently to maintain community satisfaction.
• Troubleshoot technical or interpersonal issues within the community, implementing solutions promptly and effectively.
• Utilize strong communication skills to convey brand messaging and values authentically, engaging with community members in a compelling and relatable manner.

Requirements:

• Bachelor’s Degree
• Min 2 years experience in community management or a related field, with a track record of successfully building and engaging online communities.
• High proficiency in all social media platforms including Instagram, TikTok, Twitter, Facebook, Snapchat, etc.
• Excellent communication skills, both written and verbal, with the ability to tailor messaging to diverse audiences and platforms.
• Proficiency in social media monitoring and management tools, with a keen understanding of social media trends and best practices – experience with Sprout Social a plus
• Strong organizational skills, with the ability to manage multiple priorities and deadlines effectively.
• Demonstrated problem-solving abilities, with a proactive approach to addressing challenges and finding solutions with a sense of urgency.

Our Perks:

• Salary range: $65,000-75,000 (compensation will depend on a variety of factors, including but not limited to skill level, relevant work experience & education)
• Medical, dental, vision, 401k plan & access to health and wellness programs
• Paid vacation, holidays, summer Fridays, birthdays off, volunteer time & more!
• Hybrid work policy
• Gratis, employee discount on tarte.com, team give-back initiatives
• Friendly, fun, creative & collaborative work environment

Tarte is an equal opportunity employer.