People Operations Specialist

Our People department needs help! We are searching for an individual to lead culture initiatives, assist in onboarding, and offer high level administrative support to Vitally’s Co-founders. This role will work closely with leadership and help drive Vitally’s culture both in NY and remotely. No two days will look the same; we’re looking for someone who is excited by the unknown and has a jack-of-all-trades type approach to work.

This is a hybrid role based in NY with Tuesday/Thursday in office in the Lower East Side.

Responsibilities

• Maintain strict confidentiality with sensitive information
• Proactively offer and implement suggestions to continuously improve effectiveness
• Organize and lead remote & in person company events in relation to culture related initiatives
• Assist with the development and implementation of HR policies and procedures
• Assist with the coordination of employee training and development programs
• Independently execute various ad-hoc projects on a regular basis (generalist mindset)

Qualifications

• Minimum of 2 years of experience in an People or HR related role
• Proven ability to handle confidential information with discretion
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Forward looking thinker, who actively seeks opportunities and proposes solutions
• Ability to manage multiple priorities and work within tight deadlines
• Experience working in a fast-paced, dynamic environment

About Vitally:

Vitally is a Customer Success platform built for strategic and proactive CS teams looking to easily prevent churn and retain (and identify) their best customers. Some of the best CS teams at companies like Mixpanel, Segment, and Productboard trust Vitally to unify their customer data. We make it possible with our powerful analytics dashboards, intuitive automations, and project management tools that all together make their customer data collaborative, measurable, and actionable for all key stakeholders-- from CSMs to CEOs.

We’re a high-growth, VC-backed startup who, at the end of the day, are looking to onboard people who want to have a profound impact on both the business and their own career. How? Working together to build the future of Customer Success.

If you get excited about ownership, autonomy, impact, and quality output -- then we’re excited about you. We’re not here to hold your hand, but we’re here to build a great product together.

Benefits & Culture:

• Salary: We offer a competitive salary for your experience as well as location. The comp band for this role starts at $60,000-$85,000 and increases depending on the skill and seniority of the candidate.
• Equity: We want every team member invested in the company’s success and are happy to be generous with equity.
• Benefits:
• 100% of health/dental/vision insurance premiums covered by us
• 401k with a company match
• Commuter benefits
• Unlimited PTO with a minimum we require you to take off. Please relax and recharge!
• Flexible work hours and work-from-home policy
• Yearly education stipend
• Culture: We are committed to a productive and respectful work environment. Culturally, the team is extremely friendly, fun, hard-working, intelligent, and mature. That said, while we're young and scrappy as a team, we don't believe in building a startup cult. We like each other, we support each other, we're a focused team that busts our asses at work, and we enjoy hanging out from time to time-- but we enjoy having our own lives outside of Vitally.