Operations Analyst

About Castle Park Investments:

Castle Park Investments is a New York-based real estate private equity firm with a distinct focus on niche investment opportunities in manufactured housing communities, RV resorts, and campgrounds across the country. Established in 2020, Castle Park has rapidly expanded its portfolio to include 3,800 units spanning 9 states, amassing an impressive $175 million in assets under management (AUM).

Recently, Castle Park entered into a strategic partnership with a prominent New York-based global private equity fund, forming a $400 million joint venture. This collaboration underscores our commitment to further consolidating and enhancing value-add manufactured housing communities, RV resorts, and campgrounds, presenting a unique opportunity to shape the future of these markets.

Job Description:

As an Entry-Level Operations Analyst at Castle Park Investments, you will be integral to our investment and property management teams. This role offers a valuable learning experience for those passionate about real estate and private equity. You will engage in a wide range of company activities, supporting both senior professionals and field-level staff in investment analysis, asset management, and day-to-day operations. Your contributions will help ensure the smooth execution of projects and the continued success of our diverse portfolio.

Key Responsibilities:

• Project and Asset Management:
• Assist in the management and coordination of various projects, from inception through completion. This includes setting timelines, managing resources, and ensuring that projects stay on track and within budget.
• Contribute to asset management functions by supporting home sales, updating marketing strategies, and implementing marketing initiatives. Work closely with the asset management team to ensure that assets are maximized for value and that strategic goals are met.

• Operations and Software Management:
• Act as the primary contact for property management software, ensuring that all systems are running smoothly and are used effectively by the team. Provide troubleshooting support, training, and updates to ensure that the software meets the needs of the organization.
• Support the day-to-day operational tasks, including responding to ad-hoc requests from senior management and field staff, coordinating between different departments, and ensuring that all operational activities are aligned with company goals.
• Documentation and Compliance:
• Support the organization and management of critical documentation, including licensing and title paperwork. Ensure that all documents are up-to-date, accurate, and compliant with relevant regulations.
• Assist in budgeting efforts related to compliance and documentation, helping to track and manage expenses associated with these activities. Ensure that all compliance requirements are met, minimizing risk to the organization.
• Process Improvement:
• Play a key role in identifying areas for process optimization within the company’s operations. Work collaboratively with various teams to develop and implement improvements that enhance efficiency and effectiveness.
• Drive organizational improvements by analyzing current workflows, suggesting enhancements, and helping to implement changes that lead to better performance across the board. This includes streamlining processes, reducing redundancies, and fostering a culture of continuous improvement.

Requirements

• Education: Bachelor's Degree
• Organizational Excellence: Exceptionally organized with the ability to manage multiple tasks, projects, and priorities simultaneously while maintaining a high level of accuracy and attention to detail. Proven ability to structure work efficiently and methodically in a fast-paced environment.
• Resourcefulness: Demonstrates a strong ability to find quick and effective solutions to challenges with minimal guidance. Proactive in seeking out information, tools, and resources necessary to get the job done, showing initiative and creativity in problem-solving.
• Team Collaboration: A dedicated team player who works well with others across various levels of the organization, from senior professionals to field-level staff. Capable of building positive working relationships, contributing to team goals, and supporting colleagues to achieve collective success.
• Get-Things-Done Attitude: Possesses a results-oriented mindset with a strong work ethic. Consistently meets deadlines and delivers high-quality work, even under pressure. Demonstrates persistence, adaptability, and a willingness to take ownership of tasks from start to finish.

Benefits

• Health Care Plan (Medical, Dental & Vision)

• Paid Time Off (Vacation, Sick & Public Holidays)