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Office Operation Specialist

Orbiss

New York, new york


Job Details

Full-time


Full Job Description

As a Business Operation Specialist, you will be responsible for: 

Sales Tax and Employer Account Opening 

  • Handle opening sale tax and employer accounts as well as potential notices. 
  • Set up and adjust processes for sales tax and employer account management. 
  • Ensure all sales tax and employer account registrations are completed accurately and timely. 
  • Identify and implement improvements in the account setup and management processes. 

 

Bank Client Opening & Relationship Management: 

  • Client Onboarding Specialist: Handle the end-to-end process of opening new bank client accounts, ensuring a seamless and welcoming experience for each client. 
  • Relationship Builder: Establish and nurture strong relationships with clients, understanding their needs and providing personalized solutions. 
  • Proactive Communicator: Maintain regular communication with clients to provide updates, gather feedback, and ensure their satisfaction 
  • Detailed Coordinator: Oversee all documentation and regulatory requirements for bank client accounts, ensuring accuracy and compliance. 
  • Service Excellence Promoter: Continuously seek ways to enhance the client onboarding experience, making it as efficient and pleasant as possible 

Office Management & Support Initiatives 

Mail Management 

Requirements

Education: A bachelor's degree in business administration, management, or a related field is preferred. 

 

Experience: 

  • At least 2-4 years of experience in office management or administrative roles. 
  • Proven experience in overseeing office operations and managing administrative tasks. 
  • Experience in organizing events and coordinating logistics. 
  • Familiarity with sales tax processes and employer account management is a plus. 

 

Skills: 

  • Excellent organizational and multitasking abilities. 
  • Strong communication and interpersonal skills. 
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software. 
  • Ability to handle confidential information with discretion. 
  • Strong attention to detail and problem-solving skills. 
  • Knowledge of French is a plus. 

 

Personal Attributes: 

  • Highly motivated and able to work independently. 
  • Demonstrated ability to work effectively in a team-oriented environment. 
  • Adaptability and willingness to learn new skills and take on new responsibilities. 
  • Appreciate administrative work. 

Requirements: 

  • Must have the right to work in the USA. 

 

Location ; In person at Orbiss' office 

Benefits

  • Health Insurance paid 100% with HSA and FSA available. 
  • 401(k) plan with a 100% match up to 6% after 3 months. 
  • Unlimited paid time-off policy (with a minimum of 2 weeks / year to be taken). 
  • Transportation program (Commuter Benefits, Citi Bike membership offered). 
  • Work from home friendly. 
  • At the offices you will have breakfast in the morning, snacks in the afternoon and Happy Hour on Thursdays (not sure we should have mentioned this one 😉)! 

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