Medical Admin - Part-Time

Mission/Purpose:
This is a unique position in that the Medical Administrative Assistant will be working directly
with an impactful team of integrative health and wellness advocates in an integrative
medicine practice in Central New York, providing client-facing support at the front desk,
completing various administrative duties related to the practice, and join a collaborative
team that operates on truth and integrity.

Our Company Core Values
● Truth and integrity
● Health Participant Focused
● Strong work ethic
● Shared owner mentality
● Use of intuition
● Value of multiple healing modalities

Accountabilities:
● Encode incoming lab reports and regularly update patient charts.
● Ensure charts are prepared for practitioners next day appointments, send to team
members for proper chart prep if not.
● Execute on tasks from either of our health practitioners.

● Answer phone calls as they come in and return missed phone calls within the next 24
hours or next business day.
● Check and reply to emails and correspondence within 24 hours during normal business
hours.
● Log all standing tasks from any patient communication onto Cerbo for progress
tracking and completion.
● Check people in and out of the office, take payment, and schedule follow-up
appointments.
● Fax documents as needed
● Take orders from patients for supplements and package supplements for shipment to
the patient.
● Before ending a work day, decide on 2 tasks you will execute on the following business
day.
● Maintain cleanliness of the office floors, desks, and waiting area

Physical setting:
● Integrative Medicine practice

Weekly schedule:
● Business hours are Monday through Thursday, 8am-4pm on most days

Leadership/Self-Direction Responsibility
It is expected that the Medical Admin will perform any function asked of them knowing that
they will never be asked to do anything that is illegal, immoral, or unethical. We stand by the
vision of the organization to provide an atmosphere of continuous learning and of mutual
support where everyone bands together as a team to provide the utmost care to our patients
while honoring each other.

Equal Opportunity Employer
We are an equal opportunity employer. All applicants will be considered for employment
without attention to race, color, religion, sex, sexual orientation, gender identity, national
origin, veteran or disability status.
As an equal opportunity employer, Integrative Medicine of Central New York complies with all

applicable laws, rules and regulations preventing discrimination against job applicants based
on: race, ethnicity, religious beliefs, gender, gender identity, age, veteran status, marital

status, physical challenges, or any other relevant factor.

Salary $16 - $17 hr DOE

Requirements

Required
● Google Suite (Drive, Docs, Sheets, Slides)
● Microsoft Office (Office 365, Outlook, OneDrive)

Preferred
● Slack
● Zoom
● Cerbo (EMR)

Qualifications (Must haves):
● At least 1 year in customer service or similar client-facing role
● Proficient in using modern technologies (laptops/computers, some tech software)
● Loves task and project organization and systems
● Consider follow-through a personal strength
● Is a self-starter and can complete tasks with minimal supervision

Qualifications (Nice to haves):
● Integrative medicine/natural healing experience or interest
● Experience using Cerbo (EMR)

Benefits

Benefits:

● Employee discounts on supplements and practitioner visits

● Flexible schedule

● Free parking

● No weekend or night shift