Inventory Specialist

Job Overview

NYCCE is a growing retail dispensary seeking an experienced inventory associate with strong analytical and organizational skills, and a keen attention to detail to join our amazing team in the role of Dispensary Inventory Specialist (DIS).  The DIS plays a critical role in maintaining accurate inventory levels of finished goods, raw materials and supplies that ensure efficiency and our overall operational success in this heavily regulated industry. Our ideal candidate will also be self-motivated and have a passion for service and relationship building, with the ability to excel working as part of a team that provides our “WOW” experience to every guest that enters our doors.  “WOW” is created by infusing world class service, product education, some secret sauce and premium quality cannabis products, with a uniquely genuine and fun experience.  What’s our secret sauce?  It’s YOU!!!  NYCCE encourages every candidate to come as their true, authentic self and embraces uniqueness and diversity.  If the DIS role sounds like a great fit for you so far, keep reading.

Job Responsibilities/Duties

• You will be responsible for coordinating ordering and tracking of inventory, conducting regular inventory audits, and ensuring compliance with all regulations.
• Manage finished goods inventory control, including tracking inventory levels, ensuring accurate counts, and reconciling any discrepancies.
• Required work may be performed in multiple areas of the facility including unclassified and classified areas requiring maintaining confidential classified access and wearing appropriate personal protective equipment (PPE) and maintains area in a clean, orderly and hygienic fashion in accordance with standard operating procedures and industry regulations. 
• Coordinate ordering and tracking of raw materials and supplies to ensure timely and accurate delivery and availability.
• Maintains files, data, log activities and monitors processes.
• Identify and implement process improvements to increase efficiency and accuracy of inventory management.
• Ensure proper storage and handling of inventory items to prevent damage, spoilage, or loss.
• Confirm delivered goods by following proper standard operating procedures to receive all inventory and match purchase order documentation.
• Work collaboratively with vendors, suppliers, delivery agents, team members and management to ensure timely and accurate reporting of inventory levels.
• Communicate effectively with inventory team and management to ensure seamless coordination and execution of inventory-related tasks.
• Greet every guest as they enter the store and/or by phone call, promptly answering all calls, maintain a pleasant and welcoming environment for all guests, answering their questions and addressing any concerns.
• By phone or in-person, assist in making informed purchasing decisions by providing product education, guidance and professional advice about products based on their needs, preferences, and budget.
• Ensure the sales floor is adequately stocked and maintain an updated inventory of products.
• Demonstrate a comprehensive knowledge and understanding of cannabis-related products, health and wellness and effectively communicate product features and benefits to guests.
• Build and maintain relationships with regular clients, ensuring a high level of satisfaction every time.
• Utilize sales technology, such as the point-of-sale system, to complete orders (phone or in-person) and process client payments accurately.
• Adheres to compliance systems by verifying guests’ identification, follows security protocols, proper cash handling and management procedures and ensures proper packaging and labeling of products.
• Follow standard operating procedures for opening and closing the dispensary, guest check-in procedures, security measures during product delivery, inventory tracking and tracing, and product quality assessment.
• Follows all Company policies and procedures, as well as the dispensary’s compliance with safety, security, and inventory, local, state and federal laws and regulations as it applies to the cannabis industry. 
• Take responsibility for handling product recalls and emergencies, particularly in cases of defective products in accordance with Company standard operating procedures and guidance of management.
• Maintain Company Operating and Visual standards: ensuring store exterior, sales floor, back-office, etc. are clean and presentable, and all systems are working, immediately reporting any/all issues to management.
• Full participation in Company’s training and development program to learn and improve skills and productivity as requested by management.
• Maintains knowledge of all computer and technology systems and software (e.g. registers, inventory management, delivery system, etc.).
• Completes special assignments and other tasks as assigned, including assisting team members as needed

Requirements

Skills/Experience/Requirements

• Must be at least 21 years of age. (Required)
• Legally authorized to work in the United States. (Required)
• High School Diploma/GED and at least 1 year of retail supervisory or management experience. (Required)
• Ability to pass pre-employment background check
• Ability to prioritize tasks, work in a fast-paced, deadline-driven environment. (Required)
• Experience working in a heavily regulated industry or cannabis industry preferred.
• Knowledge of regulatory compliance requirements related to inventory management preferred.
• Legally authorized to work in the United States. (Required)
• Must be able to work flexible schedule including evenings, weekends and holidays and adhere to attendance policy. (Required)
• Must be friendly, outgoing and have a genuine passion for “service” and an ability to build relationships. (Required)
• Must have good communication and interpersonal skills, take initiative and have an ownership mentality. (Required)
• Must be open to change and demonstrate a willingness to learn and grow. (Required)
• Possess basic math skills (add, subtract, divide, multiply) and must be fluent in reading, writing, and speaking English; bi-lingual a plus! (Required)
• Prior experience with inventory management software/systems, retail POS, Google Suite, MS Office Suite (especially Excel) highly preferred. 
• Embodies the culture and values of NYCCE and full support of our vision, mission and goals.

Additional Requirements

Physical: 

• Ability to work satisfactorily in a fast-paced environment. 
• Ability to communicate effectively with customers and team.
• Ability to maneuver the storage facility, sales floor, sales shelves, and stock room up and down stairs; climbing, bending, and kneeling are required. Ability to frequently lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
• Frequent bending, twisting, squatting, kneeling and reaching.
• Repetitive use of arms/hands/wrists and grasping ability.

Reports To:

• Dispensary Retail Front End Manager
• Dispensary Operations Manager

Shift Schedule:

• Full-time: Works 6-hour to 8-hour shifts, 32-40 hours/week 
• Part-time: Works 4-hour, 6-hour or 8-hour shifts, up to 29 hours/week.
• Availability: mornings, evenings, weekends, and holidays.

EEOC: NYCCE is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing HR@NYCCE.co. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Benefits

Hourly Salary starting at $18/hour+ (Based on experience).