Inside Sales Representative

At Clean & Simple Home & Office Cleaning Solutions, we believe in making the world a cleaner place with a friendly approach. As we expand our reach in the telecommunications sector, we are excited to invite passionate and enthusiastic individuals to apply for the role of Inside Sales Representative. In this position, you'll be at the heart of our sales operations, actively engaging with customers and helping them discover the best cleaning solutions for their home and office needs. You'll be responsible for building strong customer relationships, understanding their requirements, and presenting tailor-made service options. Your role will be pivotal in driving growth and ensuring that our clients have a seamless experience while partnering with us. We are looking for someone who thrives in a dynamic environment, enjoys collaborating with a team, and possesses outstanding communication skills. With a friendly tone and a genuine desire to help others, you will ensure that each interaction leaves a positive impact. Here at Clean & Simple, we not only provide a professional service but also a friendly atmosphere where your contributions are valued and recognized. Join us in our mission to deliver exceptional service while enjoying a supportive and vibrant workplace.

Responsibilities

• Engage with prospective clients via phone, email, and chat to understand their cleaning needs.
• Present and promote our cleaning solutions, highlighting features and benefits.
• Develop and maintain strong customer relationships to maximize satisfaction and retention.
• Follow up with leads and conduct regular check-ins to encourage repeat business.
• Collaborate with the marketing team to create effective sales campaigns and strategies.
• Keep accurate records of sales interactions and customer information in our CRM system.
• Achieve and exceed monthly sales targets and performance metrics through proactive outreach.

Requirements

• Proven experience in inside sales or a related field.
• Strong communication and interpersonal skills with a friendly demeanor.
• Ability to understand customer needs and tailor solutions accordingly.
• Proficient in using CRM software and other sales tools.
• Excellent organizational skills and attention to detail.
• Self-motivated with a goal-oriented mindset.
• Ability to work collaboratively in a team environment while also being a strong individual contributor.