Host | Hostess | Verōnika

Anything but an ordinary museum, in 2010 Fotografiska was founded in Stockholm and in late 2019 opened its outpost in a treasured, historic landmark building in NYC’s Flatiron District. The iconic NYC and Stockholm locations are complemented by expansion in Tallinn, and the recently opened Berlin Museum. Fotografiska’s goals are simple: to inspire a more conscious world through the power of photography, to bring people together, raise awareness and create positive change. The Museum showcases the greatest photographers, whether they are emerging artists or already established internationally.

Verōnika | Fotografiska New York

A gracious bohemian throwback to the 1970s - 80s era of storytelling, art, photography, and rock ‘n roll.

On the expanse of the second floor of Fotografiska New York, climb the grandiose staircase and enter a hidden den brought alive with layers of velvet, burning candles, greenery and music. Bar Verōnika is the enclave to enjoy a martini and crispy oyster bite in the salon, before dining in the restaurant. Beyond the Bar, lies Verōnika, an elegant brasserie paying homage to traditional restaurant theatre, with an eye for fresh and innovative dishes crafted with a light touch. A blend of high flavor table side service, sustainably sourced ingredients and a third act of sweet indulgence. A clear and concise by-the-glass list marries with old and new world method wines by the bottle, magnum and jeroboam.

The Role

Verōnika Hosts and Hostesses are the first and last encounter for our member and guest experience at the exquisite Verōnika Restaurant & Bar. They have the enviable task of setting the tone for the exciting experience ahead with a warm, knowledgeable and enthusiastic welcome. Reporting directly to the Verōnika General Manager, they are responsible for effectively communicating with our members and guests, whilst humbly and seamlessly managing the arrival, seating and departure experience. Our Hosts and Hostesses represent Verōnika Restaurant with hospitality and generosity in every interaction.

Requirements

• 3+ years experience in a Host/Hostess position working in luxury, high-end or highly visible entertainment entities.
• The capacity to work within an ever-changing environment, assisting to develop operating procedures as the business dictates and the willingness to support in other areas as required to maintain the integrity of the Verōnika Restaurant and the Fotografiska museum operations.
• An advocate and ambassador of service excellence that understands the critical role that exceeding and maintaining service expectations plays in the building of successful Food & Beverage operations.
• Consistently ensure member and guest satisfaction, assisting all with a friendly yet professional disposition and relentless courtesy.
• Manage reservations via 7Rooms reservation platforms, providing prompt and accurate reservation details, wait times and solutions. Ability to proficiently use Excel and G Suite.
• Precise execution of the Verōnika Sequence of Service, in a timely and accurate manner with the goal of creating memorable member and guest experience's.
• Guide members and guests through the Verōnika Bar & Restaurant providing all assistance required for the comfort and smooth transition of the arrival and departure procedure.
• Attention to detail that all member and guest place settings and mise en place are set to the highest of standards created by the Leadership team.
• Monitor the bar and dining room for up and coming seating availability, assist service staff as required to reset tables for prompt and professional turnarounds.
• Ongoing maintenance during service to ensure all menus are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of all work areas, ensuring all pre and post service checklists are completed and adhered to.
• Attend regular operational meetings and team trainings to ensure ongoing knowledge, growth and effective coordination and cooperation between departments.
• Competency in conversing with all members and guests regarding Fotografiska and our various programs and amenities.
• Aid to instill an excellent work environment, working alongside a diverse group of humans from various experiences, countries, and cultures together centered up teamwork and mutual respect.
• The ability to thrive under pressure, handle multiple tasks at one time working in a high-paced and dynamic operations.
• Flourish while working against deadlines while having the ability to be self-motivated, pro-active and to find creative solutions to challenging problems.
• Have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with our members, guests and F&B leadership.

Diversity & Representation: Fotografiska is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

The anticipated hourly rate for this position is $25.00-$25.00 an hour. Fotografiska is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may available.

Benefits

All of our employees benefit from great and well developed benefits:

• Salary Rate: $25.00 an hour
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family + Caregiver Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Free Food & Snacks
• Wellness Resources