Grocery Manager

Happier Grocery is an oasis of discovery, creativity and life supporting nutrition and enjoyment. A place of community, a place of positivity, a step toward a happier world. We are a health forward grocery Store creating an experience where the shopper need not scrutinize every food label. Where the curation of the product will have undergone an extensive selection process ensuring the highest quality standards.

We are looking for an experienced Grocery Manager who will be responsible for overseeing all aspects of the grocery department in our SoHo Store. You will play a critical role in ensuring that the grocery department operates efficiently and delivers exceptional customer service.

Responsibilities:

• Monitor inventory levels and ensure that shelves are adequately stocked and work closely with suppliers to replenish stock in a Emely manner.
• Place orders for groceries, including perishable and non-perishable items, and coordinating the receiving and storing of merchandise, must ensure accurate record- keeping and adherence to food safety regulations.
• Oversee a team of grocery department associates, assign tasks, provide training, and ensure that all employees are following established procedures and guidelines.
• Responsible for addressing any performance or disciplinary issues and promoting a positive work environment.
• The Grocery Manager plays a key role in ensuring excellent customer service. They should be visible and accessible to customers, addressing inquiries, resolving complaints, and ensuring that customers have a positive shopping experience.
• Responsible for ensuring that grocery displays are attractive, well-stocked, and properly signed and must implement effective merchandising strategies to increase sales, promote new products, and maximize profitability.
• Work closely with the store management team to develop pricing strategies and implement promotional campaigns. Stay up to date on market trends, competitor pricing, and customer preferences to make informed decisions and drive sales.
• Must adhere to all food safety and sanitation regulations, ensuring that proper storage, handling, and disposal procedures are followed.
• Regularly inspect the grocery department for cleanliness and report any maintenance issues.
• Monitor sales, track expenses, and manage the department's budget.
• Analyze financial reports and implement cost-saving measures to achieve profitability goals.

Requirements

• Minimum 3-5 years Previous experience in the grocery industry
• Minimum 3-5 years Supervisory or management experience
• A good understanding of grocery store operations and procedures is essential, including inventory management, stock control, pricing, merchandising, and food safety regulations.
• Excellent customer service skills are important as the Grocery Manager will interact with customers, address their inquiries or complaints, and ensure exceptional service to maintain customer satisfaction.
• Strong organizational and multitasking abilities: The Grocery Manager must be able to handle multiple tasks simultaneously, prioritize work effectively, and ensure smooth operation of daily tasks.
• Strong written and verbal communication skills are necessary to effectively communicate with employees, vendors, and customers.
• Basic knowledge of budgeting, financial reporting, and profitability analysis is often required for this position, as the Grocery Manager typically has some financial responsibilities, such as controlling costs and maximizing profitability.
• The grocery industry can be fast-paced, particularly during peak times or special events.
• The Grocery Manager should have the ability to work under pressure and ensure efficient store operations.

Benefits

Team Benefits:

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Free Food & Snacks
• Training & Development
• Team Member Referral Program - $250 for any referrals if your referral stays for 3 months, we are always looking for great candidates at fine dining places that have like-minded individuals. Please feel free to forward resumes.