Food and Beverage Director | Madison Square

NeueHouse is a work and social club where creatives and though-leaders gather and connect. Our community of members align in their ambition to live a creative life, supported by an elevated experience bringing work and social together through iconic buildings, timeless design, thought-provoking cultural programming and gracious hospitality. NeueHouse: Home of the New.

Our properties

NeueHouse currently operates across three different, but equally iconic properties in New York City and Los Angeles:

• Our Madison Square (MSQ) House is situated in New York’s iconic Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s – and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held.
• Our Hollywood House (HWD), which sits on Sunset Boulevard, is one of LA’s most celebrated buildings and occupies the original CBS Studio (the world’s first structure built intentionally for broadcast). Here genre- defining artists from Orson Wells and Lucille Ball to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy.
• Our Venice Beach House (VB) was once the creative home to some of the most influential creative luminaries in art and entertainment including Hal Ashby, Oliver Stone, and David Hockney, NeueHouse Venice Beach is a new work, social, and cultural hub for the Venice creative community. 

The Role

Our Food & Beverage Director is a dynamic leader at the forefront of F&B innovation at NeueHouse. This individual is responsible for overseeing the Restaurant, Bar, and Event operations, delivering excellence in beverage program management, menu curation, and food and beverage programming while embodying the values of generosity, curiosity, and authenticity.

As a Certified Sommelier, the Director will curate and elevate our wine program, ensuring it aligns with NeueHouse's brand values and enhances member experiences. This role combines operational excellence, financial oversight, team leadership, and creative vision to deliver extraordinary service and compelling culinary moments.

Reporting into the General Manager and working closely with F&B/Restaurant & Bars leadership, the Director sets standards for NeueHouse’s Food & Beverage service and style by overseeing: all aspects of the operation of the Restaurant, Bar, and Event spaces, delivering on both sales and profit budgets, overseeing the F&B management and supervisory team and audit performance. Management, coaching, and training of Bar and Floor staff is required. An ambassador of hospitality, generosity, and curiosity, the F&B Director inspires our Members and their Guests with authentic interaction and service touches. The Director takes every opportunity to enhance member experience, promoting and marketing the NeueHouse brand consistently.

NeueHouse’s team is lean and operates with a mindset of “no task is too small.” The F&B Director will have to manage through ambiguity and be ready to support all NH departments in meeting the needs of the house.

Requirements

Our Food & Beverage Director builds, delivers, and stewards the moments that define NeueHouse for Members, Guests, and team – past, present, and future. The role requires someone who is ready to:

• Manage and oversee the daily operations, planning and upkeep of food and beverage operations to ensure integrated, efficient, and profitable operation.
• Financial accountability, plan and monitor budgets for food and beverage operations across all facets of the venue.
• Preparations and startup of new Restaurant’s, Bar’s or Café’s including consulting on layouts and architectural drawings for food and beverage spaces 

Manage beverage programs across all outlets:

• Develop innovative and curated wine, cocktail, and non-alcoholic offerings that align with member preferences and trends.
• Source and maintain relationships with beverage suppliers to ensure consistent quality and availability.
• Train and mentor staff on beverage service to uphold NeueHouse’s elevated hospitality standards.
• Collaborate with the culinary team to design seasonal, innovative, and balanced food and beverage menus that reflect NeueHouse’s ethos and enhance member experiences.

Plan and execute food and beverage programming:

• Develop and host unique culinary and beverage experiences, such as tastings, pairing dinners, and workshops.
• Partner with cultural programming teams to create events that connect food and beverage with arts and entertainment themes. 
• Including recruitment, establishing operating systems, set up training schedules, working with the IT department to test and commission new equipment.
• Development of maintenance programs, ensuring staff are trained to handle equipment safely.

• Development of a staff culture that ensures the venue is treated with respect so that maintenance costs are kept to a minimum.
• NeueHouse is built on the values of Generosity, Authenticity, Curiosity, and Kindness
• Customer relations, ensuring all members and guests receive the level of service that is in keeping with NeueHouse standards.
• Resolving all customer complaints and attending to all customer correspondence.
• Staffing selection and recruitment of all floor teams and assisting the Executive Chef where required with staff for the kitchen.
• Organizing staff schedules according to budget, training modules, staff appraisals, labor-management and Staff motivation to perform at their best ability
• Setting the standards of service that are unique to the NeueHouse Group, consistently work to improve the delivery of service, implementing all systems to ensure the smooth running of service.
• Managing appropriate budgets to ensure the continuation of a profitable business.
• Ensuring compliance with all relevant statutes including Occupational Health and Safety Legislation and Liquor Act
• Analysis of performance results and financial reports.

We are looking to connect with candidates who bring:

• 10 + years management experience in large up-scale, multiple outlet beverage operations
• A strong sense of leadership, inspiring and motivating the team to the standards and visions of NeueHouse.
• Proven expertise in beverage program management, including curation, training, and cost control.
• Certified Sommelier designation (or equivalent) with a strong background in wine and beverage education and program development.
• Financial acumen with a history of achieving budgetary goals while maintaining exceptional quality.
• Marketing expertise to promote F&B programs, increase revenue, and enhance member engagement.
• Experience in menu development and creating dynamic food and beverage programming.
• Financial Management and accountability. Delivering budgets set by the Directors whilst upholding the standards of Neuehouse.
• A standing network of peers & colleagues (or the recruitment sense) to help in building a team of employees that are committed to the goals and standards of NeueHouse and will deliver a customer experience that is within our reputation.
• Have knowledge of Food & Beverage service and developing cost control, labor control, maintenance, merchandising, and accounting.
• Ability to demonstrate experience in quality recipe development and menu placement
• Effectively operate and control processes designed to attain maximum operating efficiency
• Maintain a high member service focus by approaching your job with the needs of NH members in mind.
• NeueHouse values diverse educational and training backgrounds in consideration of the role
• Experience working in member/exclusive locations, a plus

Benefits

• Salary range: $100,000 per year
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

The anticipated salary for this position is $100,000 a year. NeueHouse is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may available.

Diversity & Representation: NeueHouse is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.