Fire Life Safety Director / Front Desk Concierge

A Fire Life Safety Director (FLSD) is a critical position responsible for ensuring the safety and security of occupants within a building, particularly in the event of fire or other emergencies.

·       Performs reception and welcoming duties for building guests and tenants

·       Is knowledgeable of all services and facilities provided

·       Ensure the security, safety and well-being of all personnel, visitors and the premises

·       Provide excellent customer service

·       Tracks and responds to guest requests using our cloud-based internal system

·       Perform a variety of fire and life-safety-related functions as it pertains to New York state law

·       Conduct fire drills, evacuations, and related activities such as organizing, training, and supervising a fire brigade

·       Implement the building's Fire Safety Plan in the event of an emergency

·       Acting as a liaison between building personnel and the NYPD in the event of an emergency

·       Directing the evacuation of occupants as provided for in the fire safety EAP plan

·       Assisting all emergency service personnel entering the building on official business and reporting details to the Property Manager, Site Supervisor, and all relevant personnel in the chain of command

·       Supervising FS/EAP Wardens, Deputy FS/EAP Warden, and building evacuation supervisors

·       Maintaining records and logs as required by the New York City Fire Code

·       Conducting, supervising, and evaluating fire and emergency drills

·       Demonstrate the ability to make clear and audible public address announcements

Requirements

·       FDNY F-89 or F85 or Z89 (Required)

·       A valid NYS Security License – (desirable by not essential)

·       Experience in front desk position or comparable customer service role preferred

·       Must be willing to take on-site exam for FLSD certification and train others on safety procedures

·       Must speak and write fluently in English

·       Clear communication skills

·       Must have a friendly, upbeat and positive demeanor

·       Must enjoy working with the public

·       Experience in Fire Drills and Security Patrols

·       Excellent written and verbal communication skills

·       Capable of giving and following complex instructions

·       Strong interpersonal skills

·       Knowledge of security operations and procedures

·       High School diploma/GED recommended

·       Able to work a flexible schedule, including nights, weekends and holidays

·       Comfortable learning and working with cloud-based tenant management software

Benefits

·       Health insurance

·       Paid Vacation time