Executive Operations Specialist, Chief Operating Officer

About Echoing Green

Echoing Green builds a movement of leaders innovating today to transform tomorrow. Through its Fellowships and other innovative leadership initiatives, Echoing Green spots emerging leaders and invests deeply in their success to accelerate their impact. Over 35 years, Echoing Green’s global community of emerging leaders have launched GirlTrek,  Good Call, Last Mile Health, Neighborhood Benches, Shining Hope for Communities, SKS Microfinance, Tala, Village of Wisdom, and hundreds of others.

For more information on Echoing Green, please visit www.echoinggreen.org.

Who You’ll Work With

At Echoing Green, we have a front row seat to the brightest leaders with the most innovative ideas driving social progress across the world. We are fired up about our Fellows; we are their advocates and their biggest champions.

Reporting directly to the Chief Operating Officer (COO), the Executive Operations Specialist provides essential support to ensure smooth, efficient operations across both professional and personal domains. This role combines high-level administrative responsibilities with strategic coordination, serving as a critical link between the COO and internal and external stakeholders. The ideal candidate is exceptionally organized, proactive, and thrives in a fast-paced, dynamic environment. This hybrid position requires four days per week in our NYC office, located in the Iconic Empire State Building, to maintain a seamless, welcoming, and collaborative workspace.

What You’ll Do

As the Executive Operations Specialist, you will lead key work streams that include: 

Executive Administrative Support

• Efficiently manage complex calendars, coordinate meetings, and adapt to shifting priorities, ensuring seamless scheduling and flexibility to support the dynamic needs of the Executive leader.
• Read and triage email correspondence, collaborate with COO on priorities and responses, and draft correspondence on behalf of the COO to ensure efficient and effective communication.
• Oversee and maintain the COO’s LinkedIn profile to ensure a consistent, professional, and engaging online presence.
• Coordinate domestic and international travel, managing all logistics and preparing comprehensive itineraries for both professional and personal purposes. This includes organizing travel and accommodations for international conferences such as Davos, Skoll, and similar events.
• Perform administrative duties, including credit card reconciliation and expense reporting.
• Provide personal support to the COO, including scheduling medical appointments and coordinating external commitments (e.g., board work, events).
• Provide logistical support to the COO for Echoing Green’s board related engagements such quarterly committee meetings, full board meetings, preparing materials, etc.
• Partner with the COO to maintain ongoing communication with board co-chairs, providing regular updates as needed.

Project Management

• Take ownership of high-impact projects and initiatives within the executive office, establishing project timelines, setting milestones, and ensuring tasks are completed on schedule and within scope.
• Maintain detailed project plans, track progress against goals, proactively identify potential roadblocks, and communicate updates to the COO to support informed decision-making.
• Act as a bridge to the Echoing Green network, supporting interactions with Fellows and social entrepreneurs, gathering insights, and fostering meaningful connections that align with the organization’s mission.
• Serve as the main liaison between the COO and internal teams, ensuring alignment and collaboration on strategic initiatives and providing clear communication on project requirements and deadlines.
• Coordinate with external partners, ensuring efficient communication and timely follow-up to maintain strong relationships and support the successful execution of joint initiatives.

Office & Technology Oversight

• Partner closely with the Talent & Office Operations Manager to ensure smooth daily office operations, including managing vendor relationships, maintaining office supplies, and addressing basic tech issues (e.g., Wi-Fi, Zoom, Box, Outlook).
• Ensure seamless execution of hybrid and virtual meetings by providing set up, troubleshooting, and real-time technical support to ensure smooth connectivity and functionality during executive meetings.
• Collaborate with other office support specialists to prepare for high-profile meetings, ensuring key stakeholders and attendees have all necessary materials and resources.
• Provide hands-on support for in-office needs, including document printing, event coordination, and maintaining a welcoming and organized office space that aligns with the organization’s professional standards.
• Oversee the setup of technical equipment for in-office events and meetings, managing audiovisual needs and resolving last-minute technical issues to ensure a seamless experience for attendees.
  

Requirements

What You’ll Bring

• Global Social Justice Orientation: Committed to fostering diversity, equity, and inclusion by creating a welcoming, inclusive environment that celebrates varied perspectives and identities.
• Proactive and Resourceful: Independently anticipates needs and takes initiative to solve challenges.
• Effective Prioritization and Coordination: Skilled in managing multiple priorities in a fast-paced environment through clear, direct communication.
• Strong Communication and Collaboration: Excels at coordinating and motivating individuals and partners, both internally and externally, through clear and direct communication.
• Detail-Oriented: Ensures accuracy and thoroughness in tasks, from office management to supporting seamless onboarding experiences.
• Adaptable with Technology: Proficient with evolving office technologies and familiar with tools like Asana, Box, and Outlook.
• Complex Thinker: Capable of managing multiple projects simultaneously, with a strategic understanding of Echoing Green's broader ecosystem.

Benefits

Salary: 95,000/year

Echoing Green offers a full benefits package designed to support employee wellness.  

Echoing Green Benefits Package:

• Generous Time Off: Up to 27 days of paid time off per year
• Comprehensive Health Coverage: Best-in-class health insurance, covering medical, dental, and vision needs
• Parental Leave: 16 weeks fully paid parental leave
• Well-Being Stipend: $100/month to support your personal wellness
• Wireless Stipend: $100/month for wireless expenses
• Professional Development: $1,350 per fiscal year to invest in your growth
• Retirement Savings: 403(b) plan with employer matching up to 7% of your annual salary (after your first year)

At Echoing Green, we celebrate diversity and are committed to fostering an inclusive workplace. We strongly encourage applications from Black, Indigenous, people of color, LGBTQ, gender non-conforming & non-binary, women, veteran, multilingual, and other underrepresented persons in senior leadership to apply, even if they may not meet every listed qualification. Diverse perspectives drive innovation, and we are dedicated to building a team that reflects the richness of the global community.