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Employee Benefits Account Manager

VantagePoint Benefit Administrators

Lynbrook, new york


Job Details

Full-time


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Full Job Description

Company Description

VantagePoint Benefit Administrators has a 20+ year track record of helping employers implement superior programs to simplify payroll, benefits, and HR into a cohesive, compliant and affordable package, providing a long-term strategic approach that manages the ever-increasing cost and complexity of employee management.

Our mission is to set a standard in the employee benefit space through superior technology and expertise.

We believe in hiring for core values over hard skills and allowing A-Players to fill a position by playing to their strengths—not necessarily how a job description is specifically written. Thus, we are open to applicants who have both more and less experience than what’s written below.

Position Overview:

We are seeking a skilled and motivated Employee Benefits Account Manager to join our team. The ideal candidate will have a strong background in employee benefits, excellent communication skills, and a passion for delivering top-notch service to our clients. This role involves managing client accounts, ensuring the smooth delivery of benefits programs, and fostering strong client relationships.

Requirements

Qualifications

  • Bachelor's degree in Business Administration, Human Resources, or a related field
  • Minimum of 3-5 years of experience in employee benefits account management or a similar role
  • In-depth knowledge of employee benefits programs and related regulations
  • Strong analytical skills with the ability to interpret data and provide actionable insights
  • Excellent communication and interpersonal skills, with a customer-focused approach
  • Proven ability to manage multiple accounts and projects simultaneously
  • Proficiency in Microsoft Office Suite and benefits administration software
  • Professional certification (e.g., CEBS, PHR, SPHR) is a plus

You must (be):

  • Maintain a high level of confidentiality in handling sensitive information.
  • Possess our core values: Integrity, Accountability, Curiosity, Simplicity and Diversity
  • A tenacious self-starter on a daily basis
  • An amazing communicator, verbal and writing
  • Extremely organized and process oriented
  • Conscientious and eager to help your colleagues and clients
  • Able to handle concurrent tasks, prioritize, and manage your time efficiently
  • Creative problem solver able to handle issues in a professional, solution-oriented manner.
  • Able and enthusiastic to learn new skills/knowledge as needed

Essential Duties and Responsibilities

Include but are not limited to:

  • Manage a portfolio of client accounts, being a point of contact for all employee benefits-related matters.
  • Develop and maintain strong relationships with clients, understanding their unique needs and providing tailored solutions.
  • Assist with the implementation and administration of employee benefits programs, including health, dental, vision, life, and disability insurance.
  • Conduct regular client meetings to review plan performance, address concerns, and recommend enhancements.
  • Collaborate with internal teams to ensure seamless delivery of services and compliance with industry regulations.
  • Stay updated on industry trends, regulations, and best practices to provide clients with informed guidance.
  • Assist in the renewal process, negotiating with carriers and vendors to secure the best terms for clients.
  • Provide training and support to clients on benefits administration and utilization.
  • Resolve any issues or discrepancies related to benefits plans promptly and effectively.

Benefits

  • Comprehensive PTO Package, which increases with tenure
  • Contributed Medical, Dental, Vision, FSA, TRA
  • Contributed 401k
  • Employer paid Short Term Disability, Long Term Disability and Life Insurance
  • Professional environment where you are trusted to manage yourself
  • We will help you further develop your career in an environment where your contribution can – and will – make a difference
  • Flexible work arrangements, including remote work options

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