Ebikes Operation Manager

Position: Bike Mechanic 

Location: On site

Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking experienced Bike Mechanic Manager to join our dynamic team. Your dedication will not only be rewarded with a competitive salary ranging from $50,000.00 - $70,000.00 a year, but you'll also have the chance to earn performance-based quarterly bonuses. At Whizz, we value your commitment and offer a clear career path, with opportunities for salary growth and leadership roles. 

Take the leap and become a part of our success story!

Why Choose Whizz:

Competitive Salary: Earn between $50,000.00 - $70,000.00 a year, based on your skills and experience.

Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter.

Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

Commute on Us: Make your daily journey smoother and cost-effective..

Flexible 8-hour Shifts: Balance work and life seamlessly.

Responsibilities: 

• To lead the service team in all bicycle and store service functions: new bike builds, walk-in repairs, and checked-in repairs, setting an example for best practices.
• To oversee and assign workload efficiently, ensuring 24/7 operations and maintaining a seamless flow.
• To manage all aspects of repair workflow: intake, job prioritization, service parts management, timely completion, and quality checks.
• To conduct performance evaluations for each mechanic, being the first point of contact for service-related issues among the team.
• To manage general store tasks, including opening/closing, resolving POS and ERP issues, participating in marketing events, and attending ongoing staff meetings to improve department and company operations.
• To conduct inventory management, ensuring stock levels are maintained, and perform monthly inventory audits of tools and equipment.
• To place and manage inventory orders on a monthly basis.

• To maximize rider-facing operational performance by providing help desk resources and technical advice to all service staff.
• To detect and diagnose shop problems in structural and social interfaces.

Requirements

• Experience in managing team members.
• Proven experience in training.
• Proven experience as a Bicycle Mechanic, specializing in electric bicycles.Bicycle Mechanic certification is a plus.
• Strong analytical skills and proven problem-solving abilities with attention to detail.
• Excellent communication skills with the ability to interact effectively with riders and team members.
• Must be able to work as business dictates, including weekends.
• Ability to stand for extensive time periods, occasionally walking, kneeling, or reaching.
• Able to lift at least 80 lbs or more and use proper lifting skills.

Benefits

Competitive Salary: Earn between $50,000.00 - $70,000.00 a year, based on your skills and experience.

Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter.

Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

Commute on Us: Make your daily journey smoother and cost-effective..

Flexible 8-hour Shifts: Balance work and life seamlessly.