Desk Attendant - Residence Life (Immediate Opening)

ORGANIZATION OVERVIEW 

The School of American Ballet (SAB) at Lincoln Center, founded by George Balanchine and Lincoln Kirstein, is the preeminent ballet school in the country. Our mission is to train professional dancers for careers in classical ballet. 

During the Winter Term (September-June), sixty-four Advanced students reside on-site at the School in the Meredith Willson Residence Hall, a facility shared with the Juilliard School.  During SAB’s 5-week Summer Course (June and July), 200 middle school and high school students reside on campus. 

STUDENT LIFE DEPARTMENT 

SAB’s Department of Student Life is dedicated to fostering and promoting a well-rounded approach to the emotional, social, physical, cultural, intellectual, and academic spheres of SAB students’ lives. The Department’s work is deeply engrained into the SAB student experience and aims to enhance students’ artistic training by supporting them fully outside of the studios. This support is provided through a highly intentional approach to the areas of residence life, health and wellness, academics, and personal development. The Department of Student Life is also responsible for enforcing the School's Code of Conduct. SAB's values of Diversity, Equity and Inclusion are central in the Department's work.

DESK ATTENDANT POSITION DESCRIPTION

The Department of Student Life at the School of American Ballet is seeking part-time desk attendants for its residence hall with an immediate start date. Candidate must be available to work Monday - Friday, 8 am - 5 pm, every week, for a minimum of 20 hours each week.

A successful candidate will demonstrate the ability to consistently enforce School policy and procedure, while developing professional rapport with students that supports a positive community atmosphere where all students feel safe and respected.  

Under the supervision of the Assistant Director of Student Life for Residential and Transitional Programming, this position includes the following duties and responsibilities:

• Be present and on time for all scheduled shifts, communicating absences as far in advance as possible.
• Monitor/observe all visible activities of students and guests within the residence hall.
• Implement student sign-out procedures and enforce all related policies.
• Answer all incoming calls; transfer them accordingly and take messages or contact the appropriate staff person as needed.
• Effectively prioritize student safety and well-being in all aspects of daily residence hall operations.
• Distribute daily prescription medications to students as indicated by the school nurse.
• Know all residence hall policies and to refer any concerns to the staff person on duty.
• Submit daily communication log entries to ensure smooth shift transitions.
• Strictly enforce floor rules pertaining to the curfew policy.
• Perform other administrative duties as assigned.

Requirements

Minimum Qualifications

• Bachelor's Degree (preferred)
• Administrative experience (answering phones, taking messages, desk operations)

Preferred Qualifications

• Previous experience supervising high school-aged students
• Previous experience working in residence hall office
• Previous policy enforcement experience in a residential setting

Benefits

• This role does not offer medical and retirement benefits.

COMPENSATION AND SCHEDULE

• $16/ hour, overtime paid at a rate of $24/hour for time worked in excess of 40 hours per pay-period
• Minimum 20 hours per week, with the opportunity to be scheduled for additional shifts when coverage needs arise
• The Desk Attendant will be hired with the opportunity to work through August 3, 2024. Upon successful fulfillment of job responsibilities, Desk Attendants may be offered extended employment beyond this period of time.