Customs Brokerage Coordinator

Alba Wheels Up was founded with the philosophy of ensuring customer compliance with regulations while coordinating efficient, timely movement of freight and information. With beginnings that go back over 70 years, Alba and Wheels Up operated as two separate entities which merged to form Alba Wheels Up, a family of true logistics professionals. Following the successful merger of the companies, the company has become an industry leader. In March 2021. The Company received significant strategic investment from Southfield Capital, a leading private equity fund. This investment is positioning the company to continued acceleration through organic growth and acquisitions.

The integration of new technologies and exemplary service standards have allowed Alba Wheels Up to be on the forefront of changes in the global trade industry. Tremendous regulatory visibility has allowed Alba Wheels Up to engage in regulatory pilot programs while forward-thinking mindset means The Company fully adopts new Customs and Border Protection technologies and regulations before the competition. 

Job Description:
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements. Seeking an entry writer(s) to help us out with the following duties:

Responsibilities:

• Processing Customs brokerage for air and ocean shipments that are FDA sensitive
• Data entry and processing of various import related documentation for submission to U.S. Customs and PGA’s (participating Government Agencies)
• Follow up on Customs matters and resolve problems
• Answer both customer inquiries and inter-company inquiries
• Classify goods in the harmonized tariff schedule (broad range of commodities)

Requirements

• High school diploma or equivalent
• A minimum of 2 years of experience in Customs Brokerage for both air and ocean shipments
• Good communication skills (verbal and written)
• Must be detailed oriented
• Proficient in Windows and Microsoft Office Suite
• Knowledge of Customs Brokerage software, experience working with Cargowise is a plus
• Must be a team player

The salary range for this position is $43k to $55k depending on level of experience.

Alba Wheels Up International is an Equal Opportunity Employer