Creative Team - Team Leader

At Best Pet Supplies, we’re more than just a pet products company – we have a legacy of innovation that spans two decades. Starting as a garment factory, we’ve transformed into a leading force in the pet industry, providing high-quality pet furniture, accessories, toys, and treats to major retailers like Amazon, Chewy, Walmart, Target and across North America and Europe. Based in Queens, NY, and founded in 2005, we pride ourselves on our commitment to quality and forward-thinking solutions. As we continue to grow, we offer a dynamic, creative, and supportive environment with ample opportunities for professional development.

We are seeking an experienced and visionary leader to head our Creative Team. The ideal candidate will not only be a highly skilled Ecommerce Graphic Designer but also an effective team leader capable of managing and expanding our in-house design team. This role will be responsible for overseeing all creative development across digital and print platforms, ensuring brand consistency, and driving innovative solutions to enhance the online retail experience. As the Head of Creative, you will collaborate with multiple departments, recruit top design talent, and guide the team to achieve business objectives while fostering a culture of creativity and innovation.

Requirements

Responsibilities:

• Lead and mentor two designers, managing and prioritizing workflow while providing guidance on creative processes to ensure deadlines are met.
• Manage and expand the design team by recruiting new talent as needed to meet the company’s growing needs.
• Ensure all creative assets align with brand identity and are consistent across all platforms (eCommerce websites, Amazon, social media, print, and packaging).
• Oversee the development and refinement of the brand style guide and ensure adherence across all media.
• Collaborate with marketing, product development, and sales teams to align creative direction with business goals.
• Guide the creative development of digital assets (web banners, Amazon store content, websites, landing pages, email campaigns) and print materials (catalogs, flyers, packaging).
• Oversee product photography and videography to ensure high-quality, brand-aligned visuals for eCommerce platforms, marketing, and social media.
• Communicate effectively with internal stakeholders and external agencies to direct content development and ensure brand consistency.
• Stay up-to-date on design trends, tools, and technologies to continuously improve the creative process and team output.

Qualifications:

• Bachelor’s degree in Design, Fine Arts, or a related field is preferred.
• A minimum of 5+ years of relevant experience, with at least 3 years in a senior design or leadership position.
• Expertise in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and a strong portfolio that demonstrates a consistent ability to elevate brand aesthetics.
• Substantial experience with eCommerce platforms (Amazon, Shopify, etc.) and social media graphic design.
• Experience managing product photography and videography with a strong portfolio and knowledge of visual production processes.
• Experience managing and mentoring a design team, including recruiting and developing talent.
• Strong communication and collaboration skills, with experience partnering with cross-functional teams.
• Excellent time management, organizational skills, and attention to detail.
• A passion for innovative design, with a keen eye for aesthetics and trends.

Benefits

To be discussed during interview.