Cloud Support Engineer

At TNN Capital, we proactively work with clients and families to accumulate, preserve and successfully transfer wealth across generations. In today’s ever changing environment, our mission is to provide independent and objective advice, by understanding and simplifying the complexities affluent families are faced with when it comes to wealth management. But we also ensure that our expertise is executed with the utmost discretion and commitment to excellence.

We are looking for a cloud support engineer who will manage TNN Capital's cloud infrastructure to support our business objectives. You will play a pivotal role in designing, implementing, and managing our cloud infrastructure to support our business objectives. The candidate shall collaborate closely with our IT team to architect scalable, secure, and highly available cloud solutions.

About The Job

This role involves working closely with IT and research teams to ensure that our cloud infrastructure meets the highest standards of security, scalability, and performance. You should be comfortable providing technology solutions to employees and working closely with third-parties to adopt new technologies and efficiently use existing ones. Your primary responsibility will be managing the overall health of the IT operations for selected clients. This includes desktop support, on premises hardware, and cloud services and infrastructure.

Requirements

In This Role You Will:

• Design, deploy, and manage cloud infrastructure, including implementing and automating provisioning, configuration, and orchestration using Infrastructure-as-Code (IaC)
• Maintain customer relationship with key account executives
• Work as part of a team to manage technology footprints including networking, desktops, phones and cloud infrastructure
• Perform maintenance, upgrades and optimization as needed
• You would work on Provision infrastructures using scripts, transition on premises infrastructure to Cloud and implement new scalable global AWS environments
• Monitor Azure environment for security, compliance and cost controls
• Control and monitor security, data, network access, and backup systems
• Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management and automation
• Maintain cloud-native applications and services leveraging Platform-as-a-Service (PaaS) offerings, along with monitoring cloud resources and performance

Qualifications

• Experience in similar IT support or leadership role
• Strong technical problem solving and communication skills
• 3+ years of experience in related field
• Best industry practices for building Cloud infrastructure as a code

Education

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or relevant support experience
• Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Solutions Architect)

Benefits

Benefits and Perks:

• Medical / Vision and Dental Plans
• Holiday and Personal Time Off Pay
• 401K plan
• Life Insurance
• Education and Training Assistance Program
• Incentive Plans and Referral Bonuses
• Employee Assistance Programs