Business Analyst-Billing System Implementation Specialist (Contract)

We are seeking a highly skilled and experienced Business Analyst (BA) specializing in billing system implementation within the Property and Casualty (P&C) Insurance industry. The ideal candidate will have a deep understanding of insurance billing processes, exceptional analytical skills, and a proven track record of successfully leading and supporting billing system projects from inception through to completion.

Key Responsibility:

Requirements Gathering and Analysis:

• Conduct thorough analysis and gather current billing processes and systems.
• Understand and document all requirements related to new billing system. 
• Translate business requirements into functional specifications for IT teams.

System Implementation and Integration:

• Work closely with the offshore vendors and Cover Whale IT and development teams to ensure accurate implementation of billing system solutions.
• Facilitate the integration of billing systems with other core insurance systems (policy administration, claims, etc.).
• Conduct user acceptance testing (UAT) and coordinate with stakeholders to validate system changes.

Stakeholder Engagement:

• Act as a liaison between business stakeholders, IT teams, and third-party vendors.
• Communicate project progress, risks, and issues to stakeholders.
• Provide training and support to end-users on new billing system functionalities.

Process Improvement:

• Identify opportunities to streamline and optimize billing processes.
• Recommend best practices and innovative solutions to enhance billing system performance.
• Develop and maintain documentation, including process flows, user guides, and training materials.

Data Analysis and Reporting:

• Perform data analysis to support decision-making and project outcomes.
• Generate and analyze reports to monitor billing system performance and identify trends.

Requirements

• Bachelor’s degree in Business Administration, Information Systems, or related field.
• Minimum of 5 years of experience as a Business Analyst, with a focus on billing system implementation in the P&C Insurance industry.
• In-depth knowledge of P&C insurance billing processes and systems.
• Proficiency in requirements gathering, business process modeling, and documentation.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience with project management methodologies (Agile, Waterfall) is a plus.
• Familiarity with billing software and tools commonly used in the insurance industry.

Preferred Skills:

• Experience with SQL and data analysis tools.
• Knowledge of regulatory requirements and compliance related to insurance billing.

Benefits

*** This is a 6-month contract role with the high possibility of an extension. No benefits are offered. ***

Compensation-$90 per hour.