AM/PM Hosts & Hostesses - SAA Brooklyn Members Club & Restaurant

We are building a community for creators with the help of creators! HAPPIER is looking for energetic, passionate, and professional AM/PM Hosts and Hostesses to join the team. We are seeking exceptional individuals who provide a luxurious experience- for this role, you should have solid organizational and people skills to make sure our guests have an elevated experience from the moment they arrive in our spaces until their departure. Ultimately, you will ensure we provide unparalleled customer service and a pleasant experience to our guests.

The ideal candidate will quickly be able to adapt to the brand, values, and culture of the company, evoking passion and excitement for the process in all involved while providing an upbeat and positive client and team experience. Because we are a small team, we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes and respectful, inclusive outlooks are greatly valued and expected of all team members.

This is a unique opportunity to join an outstanding culinary and service program. Be part of a curated group of influential, successful, and passionate professionals.

These are FT/ PT positions for the Members Club, and you must be able to work a flexible schedule, including nights, weekends, and holidays.

About 154 Scott

154 Scott is a multifaceted destination that creates space for our everyday lives. Its raw minimalist architecture and pragmatic design set the tone for an environment to work, create, exercise, nourish, connect, and escape. 154 Scott is a private membership club where an inclusive spirit orients exclusive access. 30,000 sq. ft of facilities, comprised of workspaces, art studios, recording studios, conference rooms, private bars and a restaurant, a Wellness Spa & Gym, a pool, and a rooftop deck. A consciously cultivated community connecting people of different ages, backgrounds, professions, and identities.

Responsibilities

• Create a HAPPIER experience for all guests, members, and coworkers
• Support overall guest experience including coat check and pool service
• Maintain high-level communication with leadership and maître d
• Support maître d as directed
• Welcome guests to the spaces
• Seating & guiding guests
• Updating the seating platform throughout the dining experience
• Support in taking and adjusting reservations
• Provide accurate wait times and monitor waiting lists
• Coordinate with wait staff about available seating options
• Recognize and engage with regulars and VIP guests to make them feel a part of the family
• Maintain cleanliness and organization of host workspace
• Maintain a polished and professional appearance and demeanor
• Support dining room staff by making sure the display is always aesthetically pleasing and accurately representing our vision
• Complete assigned side-work
• Completes end-of-shift notes and all other pertinent information

Requirements

• Previous fine dining experience as a Host/Hostess 1+ year (Required)
• Ability to multi-task and perform in high-volume, high-intensity establishments
• Highly entrepreneurial and able to adapt to changing priorities in a fast-paced environment; proven ability to execute in the face of competing priorities
• Demonstrates a friendly, high-energy personality with a positive and team-oriented approach
• Understanding of restaurant etiquette
• A genuine passion for restaurant hospitality and service
• Experience in managing reservations
• Excellent communication skills (via phone and in person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Good physical condition to walk and stand during an entire shift
• Be available to work within opening hours, including weekends and holidays

Benefits

• Training & Development
• Team Member Referral Program - $250 for any referrals if your referral stays for 3 months, we are always looking for great candidates at fine dining places that have like-minded individuals. Please feel free to forward resumes!
• Pay: $22.00/ hr USD