Administrative Assistant for Housing & Resident Life

Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts University. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study.

At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other.

Through its School of Professional and Continuing Studies, the University extends its primary undergraduate mission by offering high quality graduate studies in business, education and nursing and an array of undergraduate and certificate programs serving non-traditional students.

Responsibilities:

In collaboration with the Director of Housing & Residence Life:

• Provide operational and administrative support to the department and team
• Manage front desk operations; must triage all front desk activities, which includes greeting and direct visitors to the office and directing complex situations to departmental administrators as necessary
• Ensure timely, consistent correspondence on behalf of the Office
• Organize and schedule appointments for members of the Housing & Residence Life staff
• Maintain accurate and up-to-date records for the Office such as student housing files, judicial files, student time sheets, etc.
• Process purchase orders, check requests, and reimbursements for the department in collaboration with Finance department
• Provide excellent customer service to students, families and guests of the Housing & Residence Life office located in the Alumnae Pavilion Student Center
• Oversees the housing process for the international student groups
• Coordinates Late Stay, Early Arrival, Break Housing, and Summer Housing process
• Processes Overnight Guest pass requests
• Collaborates regularly with Facilities, Operations, Campus Events, and Campus Security
• Works closely with outside vendors such as the U.S. Census Bureau, Micro-fridge delivery, CSC Laundry Service, etc
• Assists with departmental projects and initiatives as assigned by the Director
• Attends weekly one-on-one meetings with the Director
• Other duties as assigned

In support of the Dean of Students Office:

• Receives and evaluates health records from primary care providers to ensure student compliance with the city and state immunization requirements
• Completes all city and state reports on immunization records
• Supports the Dean of Students with the waiver and enrollment process of student health insurance

Requirements

• Bachelor’s degree preferred
• Previous experience in residence life, housing operations, or student affairs is preferred with past experience working with college students
• Ability to work as a flexible, supportive team member in a diverse environment
• Excellent communication, computer, and customer service skills are essential

Benefits

The allotted hourly salary is $30.60

• 15 Vacation Days, 12 sick days
• Medical, dental, vision insurance
• Flexible Spending Account (FSA)
• Enhanced Short Term Disability Insurance
• 100% employer sponsored Long Term Disability
• Voluntary Life Insurance
• Commuter Benefits
• Contribution in a 403(b) Retirement Plan
• Employee Assistance Program